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All reviewsopera housegreat locationyogurtbreakfast roomstate operaboiled eggsfirst floorplenty of hot waterwould definitely stay here againwalked everywherecentral viennasingle bedmajor siteswithin easy walking distancebeds were comfortablestayed here for nightslarge bathroom
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Reviewed 29 December 2016

Our family of three (including 19 year old daughter) just returned from several days in Vienna at the Pension Suzanne. Our first impression of the Suzanne's entry had us concerned. The ground floor entry looks like something from a cold war era apartment building. We actually thought we were in the wrong place until we saw the sign directing us upstairs. Once up to the 2nd floor (remember, that's the 1st floor in Europe...) we found there was no need for concern- the host Maria and staff were outstanding and the facility was very good.
We booked a family apartment (Room 43) so that we could have a separate room for our daughter and it was perfect. The finishes are not brand new- but everything was spotless and linens and such were immaculate. Though we admittedly overpacked, there was room for all our winter clothes and dress clothes for concerts, etc.
The Suzanne's location, as others have said, is outstanding. Literally steps away from the State Opera and the city center. We walked everywhere from the Rathaus Christkindl Market to St Stephens to the Wiener Konzerthaus. Distance was never an issue.
A word to the wise about Vienna at Christmas- a good hat, footwear, and wool socks are a MUST. We hail from Colorado, so we know snow and cold, but Vienna had that humid chill that will go right through you. Temps ranged from lows in the 20's to highs in the 30's, but it consistently felt much colder. Having said that, the Suzanne has very nice radiant heating, and we were always greeted with a toasty room.
Lastly- the value at the Suzanne is terrific. We paid approx $910 EUR for 4 nights, and (as far as we found) you cannot touch multi-room accommodations elsewhere in the city center for anywhere near this. Overall, the Pension Suzanne is a great choice for a nice stay in Vienna without breaking the bank.

  • Stayed: December 2016, travelled with family
    • Value
    • Rooms
    • Service
2  Thank aaron-j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
michael_strafinger, Inhaber at Pension Suzanne, responded to this reviewResponded 3 January 2017

Dear Guest,
Thank you soooo much for your phantastic report at Tripadvisor.
We are very happy to hear that you were so sasified wiht our location, your spacy family appartment and the friendliness of our staff.
I am sure to welcome you again whenever you return to vienna.
Michael, owner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 December 2016

The hotel is very close to main attractions in vienna, even by feet!!! The underground is just about 100 meters from the hotel.
The staff is vety nice and helpful every time!!! Recommended Hotel!!!!!
Vienna is adorable in christmas!!!

Stayed: December 2016
Thank ronen60004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
michael_strafinger, Inhaber at Pension Suzanne, responded to this reviewResponded 3 January 2017

Dear Guest,
Thank you so much for your very good report at Tripadvisor. We are happy to read that you were so satisfied with our phantastic location and our friendly and helpful staff.
We hope to welcome you again whenever you return to vienna. michael, owner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 December 2016

A few years ago my wife, two adult sons and I took the train Christmas eve through a beautiful snowscape from Munich to Vienna. We found a small plate of Christmas cookies awaiting us in our large comfortable room overlooking the square hung with chandelier-like Christmas ornaments. Easy walking from train station and convenient to sights. Our hosts could not have been more friendly and welcoming. We cannot wait to go back.

Stayed: December 2016, travelled with family
1  Thank Mack M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
michael_strafinger, Inhaber at Pension Suzanne, responded to this reviewResponded 25 December 2016

Dear Guest,
Thank you so much for your very psotive feedback at Tripadvisor.
We are very happy to read, that you were so satisfied with our location, your room and the freindliness of our staff. I am sure that we will welcome you again whenever you return to vienna. Michael, owner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 December 2016 via mobile

Excellent position near opera house tram routes and hub of Xmas markets, which were the point of visit with daughter.

Basic but rather charming rooms. No kettle tea making or bottled water but shops are nearby.
Breakfast supplies run out a bit at end of set time- no croissants, little bread or cheese but coffee orange juice and sweet things fine.
Pleasant atmosphere and helpful owners
Dark heavy Austrian decor gave authentic vibe.
Good value for mother daughter combo doing the Christmas sights.

Stayed: December 2016, travelled with family
Thank curly47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
michael_strafinger, Inhaber at Pension Suzanne, responded to this reviewResponded 25 December 2016

Dear Guest,
Thank you so much for your very positive feedback at Tripadvisor.
We are very happy, that you were so satisfied with our location, the helpfulnes of our staff and our good price value. Coffee and tea bar is normaly included at the appartmenttype category but if people from smaller room category ask we offer also - free of charge.
Hope to welcome you again whenever you return to vienna
Michael, owner

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Reviewed 1 December 2016

Two nights in Vienna in Pension Suzanne was a terrific choice! Great location, great staff (very helpful family) and delicious breakfast! The room I stayed in was very spacious and comfortable. The only flaw I would say is that there was no floor heating in the bathroom (but maybe it just wasn't turned on?). Nevertheless, it was not a problem for me.

  • Stayed: November 2016, travelled on business
    • Value
    • Sleep Quality
    • Service
1  Thank romanholiday23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
michael_strafinger, Inhaber at Pension Suzanne, responded to this reviewResponded 4 December 2016

Dear Guest,
Thank you so much for your great report at Tripadvisor.
We are very happy to read, that you were so satified with our location, our helpful staff adn our delicous breakfast. We have an electric heating in all our bathing rooms, sorry, apparently you did not found it to turn it on.
We are sure, that you will stay with us again whenever you retrurn to vienna
Michael, owner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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