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Reviews (365)
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All reviewsclose to the airportinnsbruck airporttennis cluban early flightcar parking is freehelpful receptionisthot and cold optionsaustrian holidaywalk into townroom was largehundred metersnot hesitate to stay here againovernight stayhotel is locatedair conditionbusiness hotelopen the window
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13 - 18 of 365 reviews
Reviewed 16 September 2017 via mobile

Due to adverse weather, four of us found ourselves in Innsbruck for an unplanned overnight stay.
Penz Hotel West , is only a few hundred meters from the airport and adjacent to Innsbruck University Athletics track.
I was pleasantly surprised at how nice it was. The staff were very accommodating and helpful.
The rooms are plain, but quite spacious with a large selection of towels and toiletries. Also a huge tv, if that's what you're after.
There is apparently a very good restaurant just a few minutes walk away, but because we were very tired after a long day travelling, we decided to stay in the hotel.
I'm so glad we did. The menu was limited, but generous helpings , well presented.
The Viennese schnitzel was very popular. I had four excellent pink lamb chops, with sautéed potatoes and fine beans wrapped in bacon , in a lovely jus. One of the best lamb dishes I've had. Well done chef.
The buffet breakfast, was really good, with acres of nicely presented fare, including a chaffing dish of bacon and eggs, but after so much fruit , meats and a myriad of other delicacies. I hardly had room for much else. The freshly ground coffee, was top notch.
When we came to check out at 11, we were offered to keep our rooms until 2pm, at no extra charge, which enabled us to go into Innsbruck for a few hours and then get back and rest and change for our 4 pm flight. This was a nice gesture and much appreciated.
All in all a very nice and unexpected stay, in a lovely city.
Penz Hotel has a city based hotel as well. If the standard is as good as Penz West and you don't need to stay close to the airport, it might be worth looking at.

Stayed: September 2017, travelled with friends
1  Thank mtrowerhairdoctor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2017

After having a nightmare start to our Austrian holiday the staff at this hotel as well as their city hotel did everything possible to put our holiday back on track. Special thanks to Fritz. The hotel is only a few kilometres from town and it is all new and fresh. Car parking is free which is a bonus in Europe. We would not hesitate to stay here again. Comfortable clean room and great beds.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank morswazza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2017

We satyed at the hotel for 4 days at a premium room.
The room was clean and tidy and looks in a very good condition.
Breakfast was rich and we took in outside on the balcony in front of the mountain view.
One of the waiters spoke Hebrew and gave us a warm welcome.
Overall we got a great value for our money.

  • Stayed: August 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank Yuval D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2017 via mobile

Nice hotel.. located near the airport, about 5 km from the center. The breakfast is rich and tasty. The room is nice.. there is wi fi all around the hotel including in the room.
Important: there is an air condition - which is a rare thing in Australia..

Stayed: August 2017, travelled with family
Thank Moran G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2017

We stayed at the Penz west for an overnight stay. Clean, friendly, free parking, 5 minutes drive from Innsbruck a\p, a very good breakfast. we took a taxi to visit Innsbruck beautiful center - 12 euros. Easy and proper.
As the outside (and inside..) temperatures were unbearable, and the hotel does not have an air condition (Austrian alps..). the reception provided us with a ventilator that eased the situation a bit ...

  • Stayed: June 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank noa49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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