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All reviews modern hotel top floor floor lounge exotic fruits breakfast room and bar old town rooftop bar an underground car park amazing breakfast breakfast is served perfect location room key front desk staff bed was comfortable surrounding mountains visiting innsbruck city centre
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Reviewed 27 July 2018 via mobile

Innsbruck Alt Stadt is amazing and not overcrowded like so many European cities. The Penz is a modern hotel adjacent to the tourist areas and is amazing. Roof top bar and breakfast room, spacious modern rooms, well informed staff and underground parking help to make this a wonderful oasis when needing a rest from being a tourist...if you haven’t been to Innsbruck... fo it!

Date of stay: July 2018
Trip type: Travelled with family
Thank Simon D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2018

Just wanted to thank the staff of the hotel as we went here for a wedding the past week and they truly gave us great service. I arrived quite early and instead of trying to charge us extra for an early check-in, or telling us it was against policy, they looked and found us a room as soon as we arrived. I know this can not be done for everyone and all the time but given our wedding schedule it really helped and was sincerely appreciated. Beyond that we were helped by the staff multiple times in getting taxis which would not rip us off as well as advice on places to go around the area. Just a wonderful staff who always seemed willing to accomodate. Lastly the rooftop bar views are stunning and the breakfast is one of the most decadent assortments you will find anywhere in Austria, let alone Innsbruck. Many thanks again to the team at the Penz for a wonderful stay.

Room tip: Try to get a room facing the church and mountains
Date of stay: July 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Endurance99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2018

We have stayed at The Penz twice, first in 2016 & again with our son & his wife this year in June. We absolutely love the rooms, the bar, the location, which has access to a shopping arcade with beautiful shops, fresh fruit & veg, restaurants & bars. The hotel’s exterior is all glass with views of the surrounding mountains, even from the lift!
You must include the breakfast in your booking! It is the BEST buffet that we encountered in our travels all through Europe! The service was also excellent. We would not hesitate in recommending & staying at The Penz in Innsbruck!!! Love it!

Date of stay: June 2018
Trip type: Travelled as a couple
1  Thank Sandra V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2018 via mobile

This hotel has absolutely everything: beautiful room, beautiful bed, beautiful bathroom, wonderful location, unlimited safe parking spaces, sumptuous breakfast. It was let down only by noisy air con (maybe just our room) and the misguided interior designer’s idea to place a glass pane as part of the upper wall separating bathroom and bedroom. Such arrangement lights up the whole room from the toilet at night and amplifies unromantic noises. A combined shower with narrow bathtub did not go down well. We take away one star for the aforementioned reasons. However, we would definitely come back.

Date of stay: July 2018
Trip type: Travelled as a couple
1  Thank annalL4696YQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2018 via mobile

My first time at The Penz. My husband stays there several times a year while on business. It’s modern , open and rooms are larger than the typical European hotel rooms. The buffet for breakfast is amazing !!! Great coffee and cappuccino too! Location is fantastic. One block from the old city.
Highly recommend this hotel if ever in Innsbruck.

Date of stay: May 2018
Trip type: Travelled on business
Thank mroland61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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