The hotel is quite clean but our room was dated and could do with some work. The receptionist who was Mexican spoke prefect English and arranged for my motorbike to be securely parked in a inner courtyard. She could not of been more helpful and advised of the best places to eat in the evening. The hotel has an outside cafe which is great for having a cold drink and snacks. Innsbruck is a busy city at night with some great bars and restaurants.