We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Horrible service: RUDE”
Review of Restaurant M32

Restaurant M32
Ranked #114 of 838 Restaurants in Salzburg
Price range: €10 - €34
Cuisines: Austrian
More restaurant details
Restaurant details
Good for: Romantic, Special Occasion Dining
Dining options: Dinner, After-hours, Breakfast, Lunch, Delivery, Reservations
Reviewed 17 May 2017

We went for an afternoon drink on 5/17 around 3 pm. A male waiter said they were closing in 30 minutes for a private party. I asked if we could order drinks and he said that was fine. We sat at a table on the patio for 10-15 minutes but no one came to our table. Yes, the view was great, but a nice view with no service at all generally doesn't work for me.

I finally went inside to order drinks at the bar. However, no one was working the bar either. I approached a female server inside the restaurant to ask about ordering a drink. She said "we are closing in a little while." I asked "can I order a glass of wine?" No kidding, she looked me right in the eye and said "no," straight up.

At his point I was a little fed up. Next to me was a tray of pre-filled water glasses. I told her that I'd just have water, took two glasses and went back to my table. Moments later another young woman came to our table and proceeded to get in my face about taking the two waters, saying it wasn't a self-service restaurant. I was a waiter myself back in my college days and I understand the frustrations that come with the job. This woman, however, was incredibly overreactive.

Based on other TripAdvisor reviews, it appears this is not an isolated incident. Avoid this place if you can.

Date of visit: May 2017
    • Service
Thank JDM101
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (858)
Traveller rating
Traveller type
Time of year
Language

96 - 100 of 858 reviews

Reviewed 17 April 2017 via mobile

We wanted a nice lunch overlooking Salzburg. Instead we got a mean maitre d in an ill fitting grey suit. We were pleased with our drinks, but our food was over priced for the quality. Although the atmosphere was cool and beautiful, we felt the way in which the staff looked down upon made the experience unforgettable (in a bad way). We were dressed casually, but appropriately, however not up to the standards of Monsieur Saggy Gris Suit Pants. Do not recommend this place. Go to the museum, enjoy the view and find lunch elsewhere.

Date of visit: April 2017
Thank g-marn_88
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 April 2017 via mobile

We had planned to stop at this place for lunch on our last day in Salzburg specifically for the view.

We asked to sit on the terrace because the weather was beautiful. The German couple in front of us were seated immediately, no questions asked. We, however, were asked if we were going to eat because otherwise they wouldn't seat us. Even though we spoke to the host on German, he seemed annoyed by us.

The waitress was extremely rude and ignored us for most of the meal and even after multiple attempts to get her attention she was more interested in helping literally all the other tables around us.

The food was good, but too expensive for what it was, honestly. You're paying for the view so if you've already seen a good view of Salzburg, skip it.

We will not return specifically because of the staff.

Date of visit: April 2017
1  Thank Bridget T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 April 2017 via mobile

The weather was amazing, so we decided to eat in the terrace.
The views are incredible, but the food too expensive.
The starter was very good, but as a main dish I ordered salmon, and it was super dry, I can make it much better at home and in not a good cooker.
My boyfriend ordered schnitzel, was okay.
The quantity very small.
But as a I said before you have great views and perfect panoramic of Salzburg.
So I will recommend you this restaurant to go for an aperitif.

Date of visit: April 2017
Thank begor622
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 February 2017

We had a quick cup of coffee while using the lift to reach the top. We had a stunning view of the sunset from here. Would recommend using the lift to come up here and have a coffee and enjoy the view.

Date of visit: October 2016
1  Thank rohitravishankar
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Travellers who viewed Restaurant M32 also viewed

 
Salzburg, Salzburg Region
Salzburg, Salzburg Region
 

Been to Restaurant M32? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Revenue impacts the experiences featured on this page, learn more.
© 2024 Tripadvisor LLC All rights reserved.

This is the version of our website addressed to speakers of English in Ireland. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu.