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Reviewed 30 July 2018

Really liked our suite, spacious and tastefully decorated. In fact the hotel was very pleasing all round. The breakfast choice was second to none, very generous and beautifully presented. I could not fault the pleasant ambiance and friendliness of the staff. On a Sunday the harp player at breakfast was an added bonus.

Whilst the location was very convenient it was as expected close to traffic so be prepared for sound of traffic if the balcony door are open.

Date of stay: July 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank LeopoldKent_England
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2018

I am lucky enough to not be a stranger to chic hotels. I have to admit though this time i was really impressed. The place itself is gorgeous. The room was beautiful and the view of the marina breathtaking, but with so many gorgeous places around the world, it was the details that made the difference. I felt both like a queen and a good friend at the same time. Some of the staff had memorized my name since day one, and took notice of what I normally like for breakfast. Sometimes they would bring me my usual tea before I had to ask them. At the Bar Americain, they knew which wine I loved. Every single one of the people working there are apparently both very happy with their jobs and take pride in them and that reflects to the service we were treated to. Overall, our interactions with everyone, from the front desk people to the lovely consierge, the cleaning team making the room spotless twice a day (and doing so with a smile) and the people tending to the spa facilities were professional and very pleasant. We were there for a week, during 4th of July and we were delighted to discover they did not fail to notice, as we received celebratory cupcakes and a celebration card with small American flags which we really appreciated (my partner is from the USA). Food on its premises is amazing. Le Grill (with the fantastic views and the great risottos), Le Louis XV, Bar Americain. All great. On yet another occasion they sent us a cart of fresh fruit. Service was quick and competent. We felt very welcome and we had a great time at Hotel De Paris. We will be back for another holiday next season.

Date of stay: July 2018
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank Faye K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2018

This gorgeous hotel is on Casino Square in Monaco which seems to be the centre for most of the activity! There are shopping facilities, bars and cafes all around and great views of the sea and the old city. You also get to see the passing parade of Ferraris and wanna-bes!:)

When we arrived the concierge took our car and they looked after us well with recommendations and other assistance. Check-in was slightly problematic and also slow. Though we arrived for the 3pm check-in time we were told the room would not be ready till 4pm. Then when we got back at 5pm the keys were still not ready and waiting. That being said GM Ivan looked after us very well.

The room was gorgeous, comfortable and spacious with good views of the sea, massive walk in wardrobe, enormous bathroom with separate shower and bath and a DIY toilet which you have to see to believe!

The breakfast is on the top floor with great views all around. Breakfast was good with plenty of healthy options and fresh fruit.

The awesome spa was a particular highlight with a large pool, sun deck, jacuzzi and outstanding steam rooms, saunas and the best cold plunge pool ever!

The Beach Club was also excellent with a massive pool, swimming in the ocean in designated life-guarded areas. However, they were slow to seat us. They offer complimentary shuttles to the Beach Club and other spots in Monaco so we never required a taxi at all.

It is expensive but sometimes it's nice to be pampered. (And definitely avoid the Casino. See my separate review on this.)

Room tip: ask for sea view with balcony
Date of stay: July 2018
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Tania d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2018 via mobile

How on earth can this service be 5 starred ??? Service door terrible, bar 30 min wait for drinks, getting a taxi even as a client impossible and with negative attitude. Whose I had booked hermitage instead.

Date of stay: June 2018
Trip type: Travelled as a couple
4  Thank Melissa j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel-de-Paris, General Manager at Hotel De Paris, responded to this reviewResponded 3 July 2018


Dear Mrs Melissa j,

First of all, we would like to thank you for taking the time to share your comments about your experience at the Hotel de Paris.

Please accept our most sincere apologies if we failed to provide the service you rightly expected to find in our property.

Rest assured that we are taking your feedback very seriously and have addressed all the incidents you mentioned. This is through feedback like yours that we improve ourselves on a daily basis.

We do hope that these incidents did not affect the trust you have shown Hotel de Paris so far and hope to have the pleasure of welcoming and serving you again in the future. We will do our utmost to make your next visit memorable.

Sincerely,

Ivan Artolli
Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 June 2018 via mobile

I have travelled a lot a stayed in many places but this hotel is definitely the best. From the welcome to the check out staff made us feel like royalties. Fresh flowers everywhere. Huge room. Great view from the room. Breakfast is not as you expected full of everything but is continental and very high quality. Restaurant on the top floor is also great. Spa area is unique. If you have a chance this is a must stay lifetime hotel!

Date of stay: March 2018
Trip type: Travelled as a couple
Thank Eliss4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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