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Reviewed 4 January 2014

Okay hotel, very clean but room was rather small and the view of the shaft not nice. Location is good but then anywhere in Andorra is because it's not very big. Parking was available close by at a price.

  • Stayed: August 2013, travelled as a couple
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1  Thank Philip L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RRPP_ahotels, Guest Relations Manager at Exe Princep Hotel, responded to this reviewResponded 9 January 2014

Dear customer, Philip,

Thank you for taking the time to review our hotel. A functional and reasonably-priced hotel, situated in the most central area of the country. Note that Andorra has a wide and varied commercial offer spread around the parishes; however, the Principality's neuralgic, commercial centre is located in Escaldes-Engordany and it is here where the hotel Princep is located. It is ideal for shopping and for business too because it has 50 functional rooms and, although most of them don't have views at the main street, they are small but comfortable.

We hope to see you again in the future and wish you the very best.

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Reviewed 27 August 2013

Arrived late in the day after driving for about 10 hours, and feeling slightly frazzled! Ended up in the car park past the hotel as you drive in off the highway, to be told by the receptionist the the first one you come to is considerably cheaper. After an epic battle to get out of the car park (Was amazed how busy the place was!) I finally got to my room and settled. Very modern and clean, and a comfy bed, which was really all I wanted. Can't comment on much else as I left early in the morning to continue my journey. Wish i'd had more time to explore the city though as it seemed to have a nice buzz about it. Very friendly staff, would recommend staying if you get a good price.

  • Stayed: August 2013, travelled solo
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1  Thank saharaboy_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RRPP_ahotels, Guest Relations Manager at Exe Princep Hotel, responded to this reviewResponded 27 December 2013

Thank you for taking the time to review our hotel. Although your stay was very short, we are glad to hear that your stay has been comfortable. You must return to Andorra and enjoy the country! Andorra is known internationally for its ski resorts, shops with very low taxes, mountain gastronomy, Romanesque, spas surrounded by nature... A paradise for nature lovers!

We hope to see you again in the future and wish you the very best.

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Reviewed 9 May 2013

I must say this is one of the best hotels I have ever stayed at. The staff was fun and helpful. Offered us to use the hotel's parking space for free right outside the entrance. The room is probably the cleanest I have ever stayed at. Spotlessly clean. Very impressed with everything here. Location is also splendid. Thumbs up fot Ahotels Princep.

  • Stayed: April 2013, travelled with friends
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1  Thank tretjak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RRPP_ahotels, Guest Relations Manager at Exe Princep Hotel, responded to this reviewResponded 22 July 2013

Thank you for your great comments and thank you especially for taking the time to post them on TripAdvisor after your stay ! We are delighted you enjoyed your stay with us, your feedback on the service and housekeeping is invaluable and much appreciated. We look forward to welcoming you back again soon.

Sincerely,

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Reviewed 8 April 2013

I booked the hotel via HRS and got a very good price. It was advised, that it will be a small room which I would not really mind. Surprising was an empty mini-bar, a desolate pillow and the sink directly in front of the bed. The door to the toilett and shower was a swinging door. For the carpet... don't forget shoes... long time that it has seen any cleaning and don't try to watch out the window - You just see a wall. The lady on the reception was very friendly and helpfull. For one night ok, but not really 4 star... even for small room!

Room Tip: Don't get 309!
  • Stayed: April 2013, travelled as a couple
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1  Thank Caipimichl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RRPP_ahotels, Guest Relations Manager at Exe Princep Hotel, responded to this reviewResponded 22 July 2013

Thank you for taking the time to post a review of your recent stay with us on TripAdvisor. We greatly appreciate your feedback and while we are delighted you are pleased with the quality of the service, we are sorry that you also had some disappointing comments to make. We have taken all your points on board for consideration. We hope we will have the opportunity to welcome you back again for a second visit.

Yours Sincerely
Guest Relations Manager

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Reviewed 1 March 2013

I have been going to this hotel in Andorra for many years and have always been very pleased. But this time .....well I guess it has a new manager or owner for the hotel.
For the price the room was very small.
And the breakfast that use to be wonderful was awful. The resturante also has a new owner and is NOTHING like before.
They both need to take a hint from the old way things use to be.
I do not recommend this hotel/resturant.
I will not be going back.

Room Tip: Don't have one other than check in some where else. Sorry.
  • Stayed: March 2013, travelled with friends
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2  Thank 758Beth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RRPP_ahotels, Guest Relations Manager at Exe Princep Hotel, responded to this reviewResponded 22 July 2013

Thank you for taking the time to post your comments on TripAvdvisor after your recent stay with us. We very much appreciate you being our guest and we are truly concerned to hear about the inconveniences experienced during your stay. Please accept our sincere apologies. Your feedback is of great value to us and we do hope you will give us another opportunity to welcome you back to enjoy a guest experience that truly reflects the service we provide.

Your Sincerely,
Guest Relations Manager

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