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“40 minute to take my order!”
Review of Poppadums Tandoori

Poppadums Tandoori
Ranked #37 of 641 Restaurants in Paphos
Certificate of Excellence
Cuisines: Indian
Dining options: After-hours, Delivery, Reservations
Restaurant details
Dining options: After-hours, Delivery, Reservations
Reviewed 9 October 2017 via mobile

I visited Poppadoms today to order a takeaway, I was told by a waitress to take a seat and they would be with me shortly. 20 minutes later I was told someone would be with me shortly. A further 20 minutes later and I was told by another waitress “sorry no one told me you were here”. At this point I’d been waiting 40 minutes along with my wife and 6 month old. I asked how long the food would be from ordering and told another 30 minutes. Meaning I would’ve been waiting 70 minutes for a takeaway! Both waitresses were very rude considering despite me asking several times I was waiting nearly an hour to order. Left without ordering and went elsewhere, a shame as we had planned to take a table of 13 next week. Disappointing especially as service in local restaurants is of such a high standard.

Date of visit: October 2017
Thank Passport735129
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
linda jayne z, Manager at Poppadums Tandoori, responded to this reviewResponded 18 October 2017

Dear TripAdvisor member,
I am very sorry that you left Poppadums so disappointed and that you will never return.
I am quite saddened by this because as you were very aware, that the evening which you mention we were extremely busy.
However this does not excuse our service but I am very sure that you did not wait 40 minutes as you state and if it were myself I would definitely have looked for the manager at that time to make a complaint if you had already spoken to 2 members of staff and were apparently left for such a long period of time without placing your order.
Also you were not told later that your take away would take 30 minutes,In actual fact you asked if it could be made in 20 minutes and were told that it was unlikely.
As for the waitresses in question apparently being rude then I must apologise for them but it is totally out of character as they are extremely polite young ladies as you will be able to see by our previous reviews.
Lastly I think to rate 1 star when you have not even dined in our restaurant is very unfair and had you not waited so long without making yourself known to the owner you would I am sure have rated us highly.
I hope that you,your family and 13 guests that you mention who would have dined with us the following week enjoyed your evening elsewhere.
Kind Regards Linda

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviews (1,063)
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471 - 475 of 1,063 reviews

Reviewed 7 October 2017 via mobile

Been using this restaurant since it opened. Still the best service and food. Highly recommend. We always have a car so bit far but I think a bus does go there

Date of visit: October 2017
3  Thank lynne a
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
linda jayne z, Manager at Poppadums Tandoori, responded to this reviewResponded 18 October 2017

Hello Lynne A,
Thank you for taking the time to write this lovely review and I am so pleased that you are still supporting us after all these years.
We look forward to seeing you again very soon.
Kind Regards Linda

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Reviewed 6 October 2017

Go most times when in Cyrpus - nothing to add apart from it worth a visit, air condition which does help if you like your curry hot!

Date of visit: September 2017
3  Thank wendy h
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
linda jayne z, Manager at Poppadums Tandoori, responded to this reviewResponded 18 October 2017

Hello wendy h
Thank you for your continued support and we look forward to seeing you again on your next visit to Cyprus.
Kind Regards Linda

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Reviewed 4 October 2017 via mobile

1. Great service everyone were lovely.
2. The place is suited for romantic dinners with inside and outside areas. After dinner sat outside for anothet hour on couches.
3. Told the owner to bring us three different dishes up to her choice by our general taste. It was good and tasty. Three small courses with a starter and a bottle of wine was enough for us two.
4. Felt like they wanted us to really have a great evening, which we have.
5. Would go back and reccommend.

Date of visit: October 2017
5  Thank nimigor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
linda jayne z, Manager at Poppadums Tandoori, responded to this reviewResponded 18 October 2017

Hello nimigor,
Thank you for taking the time to write such a glowing review.
I am so pleased that you let me choose your meal and even more so as you were extremely happy.
I am glad that you took advantage of our beautiful lounge area to relax after your meal and I hope to welcome you back again very soon to our restaurant.
Kind Regards Linda

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Reviewed 4 October 2017 via mobile

Very good food, great service, kids playground..
We enjoyed it very much!!!
Very friendly stuff 😍😍👍🏻👍🏻

Date of visit: October 2017
4  Thank sivanyatom
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
linda jayne z, Manager at Poppadums Tandoori, responded to this reviewResponded 18 October 2017

Hello sivanyatom.
Thank you so much for this lovely but very brief review.
Perfect !

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