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“Good but should improve”
Review of La Pomme Cannelle

La Pomme Cannelle
Ranked #64 of 885 Restaurants in Luxembourg City
Certificate of Excellence
Cuisines: International
More restaurant details
Restaurant details
Good for: Romantic, Business meetings
Dining options: Dinner, After-hours, Reservations
Reviewed 20 December 2017 via mobile

Place where we usually have business lunch. This time a few flaws with the service :
1) the small appetizer was served except for one of us, the attendant going back to the kitchen with the remaining one in hand !, needed to wait an other 10 minutes to get it.
2) bread was not served with the appetizer, we were obliged to claim for it,
3) being short of time we ordered dessert expecting to be served within 5/10 minutes. Unfortunately service again was to slow and one the guest had to go away with frustration.
These are unusual and unexpected for a business lunch, especially when coming at the end of the lunch period with few clients to serve.
Otherwise foods are as usual of quality.

Date of visit: December 2017
Thank Xrayline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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7 - 11 of 162 reviews

Reviewed 9 December 2017 via mobile

Visiting with some friends on a Saturday, we stumbled on this place while walking on Boulevard Royal.

The place just got renovated not too long ago. The service is as I would expect in such institutions.

The food was very good, especially the civet de marcassin.

I am looking forward to try this place for dinner in the near future.

Date of visit: December 2017
Thank thebanpfe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2017

I dined in La Pomme Cannelle on 10th October and found it to be a very memorable occasion. The food was outstanding with particular mention to my 'pre-starter' of mushrooms and truffles which was simply divine. The service throughout was of a an extremely high standard as was the local white wine chosen for me by the restaurant manager.
So compliments to the chef and all the restaurant staff for a fabulous and value for money experience.

Date of visit: October 2017
    • Value
    • Service
    • Food
Thank martingroome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leroyalluxembourg, General Manager at La Pomme Cannelle, responded to this reviewResponded 20 October 2017

Dear Sir,

It is a great pleasure to read your wonderful comment following your recent dinner at La Pomme Cannelle restaurant.

We are delighted that you had such a memorable occasion, specifically enjoying the mushroom and truffles “pre-starter” and the white wine carefully selected by our sommelier. Thank you for praising our team at the restaurant, I will share your comments with them and I am sure they will be very thrilled to hear about your satisfaction.

We hope to welcome you back again soon!

Warm regards,

Philippe SCHEFFER
General Manager
Le Royal Hotels & Resorts Luxembourg – Leading Hotels of the World

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Reviewed 18 June 2017

as the restearunt was in the hotel we were staying in we had dinner there. But after eating at other restaurants in the city, this restaurant lacks ambience, and is overpriced.

Date of visit: June 2017
Thank Dialla K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leroyalluxembourg, General Manager at La Pomme Cannelle, responded to this reviewResponded 21 June 2017

Dear Guest,

Thank you for reviewing your recent experience at La Pomme Cannelle Restaurant.

La Pomme Cannelle restaurant is a high-end restaurant, one of the culinary institutions in Luxembourg and serves French gastronomic cuisine. With its colonial style, warm colours and intimate décor, we are surprised to hear that you find it lacks ambience. Please note we also have a gastronomic brasserie, newly renovated called Amelys. It offers an elegant and stylish atmosphere, with a modern décor and a very cosy terrace that invites you to try some authentic French and Luxembourgish cuisine.

We are looking forward to your next stay and your next culinary experience with us.

Kind regards,

Philippe SCHEFFER
General Manager
Le Royal Hotels & Resorts Luxembourg – Leading Hotels of the World

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 May 2017 via mobile

The room offers a quiet environment perfect for business talks, but a little bit old-aged and would need some deep refurbishment to make is more modern in a similar way than the other restaurant located in the same premises. This said, the foods and in particular the business lunch is well balanced, with limited choice but we usually served within reasonable time. Prices is on the high side. Overall it remains one of the best place in the business district.

Date of visit: May 2017
Thank Xrayline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leroyalluxembourg, General Manager at La Pomme Cannelle, responded to this reviewResponded 8 May 2017

Dear Guest,

Thank you for sharing your recent experience at La Pomme Cannelle restaurant.
It is a pleasure to hear you find us to be one of the best places to eat in the business district. Indeed our restaurant offers a calm surrounding and intimate atmosphere. Apart from à la carte menu, each week our Chef Fourier proposes a special Business Lunch menu.

In regards to the decor, the restaurant’s warm colours of cinnamon and bamboo are reminiscent of colonial times during the spice trade, which is the theme of the restaurant. We are sorry you did not appreciate it.

We very much hope to welcome you back again soon and to take you on a culinary adventure.

Best regards,

Philippe SCHEFFER
General Manager

Le Royal Hotels & Resorts Luxembourg - Leading Hotels of the World

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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