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Reviewed 13 February 2018

I enjoyed this hotel quite a bit. The rooms are very spacious and have a Nespresso machine in the room for tasty coffee. The location is great, right in downtown of Reykjavik. There are a ton of restaurants close by. Also the hotel offers amazing service.

  • Stayed: February 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Nicholas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SergejArtamonov, Guest Relations Manager at Kvosin Downtown Hotel, responded to this reviewResponded 15 February 2018

Dear Nicolas,

Thank you for a glowing review. I am glad to hear that you had a great weekend in our great Kvosin hotel. We are glad that you our spacious rooms and tasty coffee. Thank you for appreciating our service. We look forward to seeing you again in future.

Warm regards,
Sergej Artamonov

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Reviewed 12 February 2018 via mobile

Great hotel in ideal downtown location. Staff very friendly and always helpful..excellent English. Room spacious and well equipped. Had own terrace area which would be ideal for summer visits. Would definitely stay again.

Stayed: February 2018, travelled with friends
Thank Teresa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SergejArtamonov, Guest Relations Manager at Kvosin Downtown Hotel, responded to this reviewResponded 15 February 2018

Dear Teresa,

Many thanks for the lovely words about our hotel. Our rooms are lovely and the terraces are designed to enjoy the precious Icelandic sun. We look forward to seeing you, now in summer.

Warm regards,
Sergej Artamonov

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Reviewed 10 February 2018 via mobile

Perfect walking distance to many sites and for exploring
Round the corner from bus stop1 for excursion pick ups
Lovely hotel friendly environment relaxed and peaceful
Breakfast was great loads of choice we stayed in small room with a little balcony and great view of town
Would defiantly go back
Only downside is price of Reykjavik it’s self very expensive for food and drinks souvenirs etc

Stayed: February 2018, travelled as a couple
Thank Angela C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SergejArtamonov, Guest Relations Manager at Kvosin Downtown Hotel, responded to this reviewResponded 15 February 2018

Dear Angela,

I am happy you enjoyed your stay with us, particularly our relaxed and lovely environment and a view. We are indeed very conveniently located, as you can reach 3 different bus stops within a 2-minute distance. I hope to see you with us again very soon. It was a pleasure to meet you.

Warm regards,
Sergej Artamonov

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Reviewed 7 February 2018

visiting over Christmas with 2 young teenage boys, the four of us were accommodated in the extra room outback in the yard. we were on the ground floor. this doesn't sound grand but ALL were in agreement. it was great :o) Warm, clean, and welcoming. there was a fridge and grill and the shower was perfect. only slight gripe about the kitchen would be that there was only one pot (quite large), so if you want to do some 'proper' cooking, you might need to ask for some more stuff. The staff at the hotel were also very friendly and helpful. Might sound cliche but I am very hard to please in that area (customer service these days is NOT what it used to be). The folks at Kvosin, though were knowledgeable and keen to help, taking time even to chat with the boys and make them feel like 'real people'. the breakfast was OK, nit a huge spread, but enough to tide you over unitl lunch. the location of the hotel was also perfect. just around the corner from the bus stop for excursions and the airport, and a good location to crawl back to after a day's shopping, then bounce out fro again for an evening meal. Highly recommended for families.

Room Tip: the room at the back is like a one room flat with bathroom.
  • Stayed: December 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Adam F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SergejArtamonov, Guest Relations Manager at Kvosin Downtown Hotel, responded to this reviewResponded 10 February 2018

Dear Adam,

May I welcome and congratulate you on the first contribution to TripAdvisor! We are very proud to be the occasion for it and wish you to have only positive experience here. I particularly liked the memorable phrase: "I am very hard to please in that [ hospitality] area (customer service these days is NOT what it used to be)".Truly inspirational words, for which we are endlessly thankful. We are glad that you enjoyed the room facilities, and in return we would like to express our pleasure in hosting you and your lovely family. Thank you for recommending our place to the TripAdvisor community and we look forward to hosting you again in the future.

Warm regards,
Sergej Artamonov

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Reviewed 5 February 2018

This hotel is right in the heart of the buzz in Reykjavik. Daniel at reception was so helpful as well as all the other staff, the rooms are amazing, perfect Scandinavian décor, heating perfect, little church bells to remind you what time it is, views of the snow and park, a great relaxing atmosphere in a listed building with free coffee and donuts. awesome.

Room Tip: Perfect Location for walking around to the shops etc, also close to bus stop 1 which is a common tour pick up and drop off location
  • Stayed: February 2018, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank B284AYchrisl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SergejArtamonov, Guest Relations Manager at Kvosin Downtown Hotel, responded to this reviewResponded 10 February 2018

Dear B284AYchrisl,

Thank you for a wonderful feedback, we really appreciate the highest mark. We are very glad that you enjoyed the communication with Daniel as well as with all the other staff and I would like to assure you that we will inform our team about your appreciation. It is also nice to read the part where you mention the decor and the surroundings of the hotel as they are truly great. We were happy to host you and look forward to seeing you again.

Warm regards,
Sergej Artamonov

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