Nupan Deluxe definitely has a homely feel to it, with free access to coffee/tea/microwave/fridge downstairs and upstairs. We didn't use any of the services advertised, but the hotel are very keen on providing a lot of information about booking tours and knowledgeable on local sights and restaurants in the area, which was very helpful.
The room itself was nice, towels supplied, a dressing gown and even ear plugs. The bed was comfortable and we had a great night's sleep.
Check in and out is easy and straightforward, where the accommodation will supply a code to enter the property and your keys await at the reception.
The hotel is certainly keen on expanding as a family business, so if you are thinking about sticking with mainstream hotels, I would recommend a stay in Nupan Deluxe instead.More