The welcome was genuine by a very friendly staff. We chose the older section of the hotel based on a friend's recommendation. Though the hallways here were unattractive, the room itself was perfectly fine. It was very spacious and comfortable with up-to-date decor. After a chat with reception about the spa, we decided it was time to try one and this was a good experience. The breakfast buffet was varied and plentiful but there were no cappuccinos and no made-to-order eggs. We still enjoyed it.