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Traveller rating
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All reviews cultural activities railway station nice hotel beautiful interior comfortable bed compared to other hotels glass roof wide range business stay friendly service large bathroom breakfast was delicious quality hotel three nights black sausage city centre little bit
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6 - 11 of 360 reviews
Reviewed 18 July 2022 via mobile

This has been the best hotel experience in Finland so far (5 hotels and counting). If you come to Tampere, pick this hotel (unless you have a large car)

Room: Standard single King Sized bed

Good:

Breakfast was fantastic with the best yoghurt bar of anywhere yet and good overall selection, room had a fantastic overhead shower, bed was remarkably comfortable, the dry sauna was great and the infrared sauna was even better, and the lobby restaurant food was fantastic. Signing up in loyalty program will get you discounted parking.

Just Okay:

Staff was super helpful and friendly but compared to other 4 hotels they would be 3rd best, light switches were only on 1 side of the bed (not the side I sleep on normally), bed side plug ins were below the night stand rather than above

Not Good:

Gym is 10 min away using a pass from front desk, parking is ridiculously tight in all aspects (underground required 3 point turn to exit unless lined up perfectly for a full sized Volvo car), parking gate didn’t automatically open on exit and required me to get out of car and scan room card to enter (meaning I was blocking the street to do so)

Room tip: Breakfast is fantastic. Loyalty program parking discounts. Location is 15 min walk to main city area. Parking is ridiculously small.
Date of stay: July 2022
Trip type: Travelled on business
Thank purplemunky
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sakari Jokiaho, Guest Services / Front Office at Lapland Hotels Tampere, responded to this reviewResponded 8 August 2022

Dear customer,

Thank you for nice feedback. I'am glad to hear that you have enjoy your stay with us.

Welcome back again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2022

Not satisfied with the restaurant experience. The menu was limited. One fish and one meat course. A burger. I was waiting for a delicious dinner with friends after a long day. The breakfast was delicious, rich and offered multiple things to enjoy. Also fresh fried eggs and omelets. The rooms are comfortable and well prepared. Check-in was flexible and quick. Lobby bar is

Date of stay: July 2022
    • Location
    • Cleanliness
    • Service
Thank MarjukkaA_13
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sakari Jokiaho, Guest Services / Front Office at Lapland Hotels Tampere, responded to this reviewResponded 15 July 2022

HI Marjukka,
Thank you for feedback. I 'am glad to hear that you have enjoy your stay with us.

Warmly welcome back again

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2022 via mobile

This is actually a nice place to stay overall. The staff are really nice and the breakfast is AMAZING. Great coffee and selection of food is ample.

I don’t like the bathrooms though. It’s a transparent door that doesn’t even close properly (going to the toilet in the middle of the night lights up the bedroom). A small criticism, the tiles and the sink are quite dated, as are entry and hallway.

My main issue is the lack of air conditioning. This is due to a VERY poor design. Low air flow delivered by floor vents. Cold air is heavy and does not rise very easily. The hot air is at the ceiling so it’s pretty important that the cold air gets there. No wonder other visitors believed the air conditioning was “deactivated” or not even working. (It was only 20 degrees when we stayed).
So, TECHNICALLY this place has air conditioning, it just doesn’t do the job, like a vacuum cleaner with a bag full of cement. Makes noise but doesn’t work!

Having said that, if the weather is mild and you don’t feel the heat, I would definitely recommend staying here.

Room tip: If you do happen to feel warm, ask the lovely staff for a fan and / key to the window.
Date of stay: July 2022
Trip type: Travelled as a couple
Thank vitrioleater
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sakari Jokiaho, Guest Services / Front Office at Lapland Hotels Tampere, responded to this reviewResponded 15 July 2022

Hi,
Thank you for feedback.
I hope to see you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2022 via mobile

This is a big scam. They literally are lying about what facilities the rooms have. The rooms doesn't have an AC even though they claimed they have.

How in earth a 4 stars hotel in Finland doesn't have an AC ??

Room's are very small, no mini fridge, no safe and no proper cabinet for clothes.

Staff were not helpful at all.

This is by far the worst value to money experience i ever had.

NEVER AGAIN. STAY AWAY

Room tip: Stay away
Date of stay: July 2022
Trip type: Travelled with family
Thank Sameh F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sakari Jokiaho, Guest Services / Front Office at Lapland Hotels Tampere, responded to this reviewResponded 15 July 2022

Dear Sameh, Thank you for your feedback. I´m very sorry to hear that our hotel was not what you expected. We do have the mechanical system in the hotel used to cooling, circulate and replace air. Booking.com sites doesent have designation ventilation. I´m very sorry to hear that your rooms cooling system didnt work propably. Of cource we should have changed your rooms to another cooler rooms. I´m so sorry we didnt. We hope to see you some another time in our Tampere hotel so we could rebate this harm. We continue to improve the definition of our hotel properties with this website. Have a nice rest of the summer time. Best regards, Maija Virtanen / General Manager

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Reviewed 5 July 2022 via mobile

Second time in here. Very friendly stuff and this time we ate here too. Very good dinner indeed! Surprice menu was a right choise. The dessert blew our minds. The room is tidy. The location is uperb: city center by a quiet street, yet easy to access by car.

Room tip: No air condinion when very hot outside.
Date of stay: July 2022
Trip type: Travelled as a couple
Thank MitroK2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sakari Jokiaho, Guest Services / Front Office at Lapland Hotels Tampere, responded to this reviewResponded 15 July 2022

Hi, Thank you for feedback. I 'am glad to hear that you have enjoy your stay with us.

Have a nice summer time and welcome back again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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