Nice, clean room with own sauna. Blue tooth wasn't working though which was the only negative thing. The breakfast with local specialities was magnificent! Staff was always friendly. Good location. Can absolutely recommend!
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Nina R
Helsinki, FinlandSuper stay at Solo Sokos Hotel Paviljonki
Review of Solo Sokos Hotel Paviljonki
Reviewed 15 May 2017
I must admit I'm not a big fan of the Sokos Hotel chain but was pleasantly suprised by my stay at Solo Sokos Hotel Paviljonki in Jyväskylä. The brand new hotel with spacious, comfortable and well equipped rooms was a treat during a busy business trip, and my stay really felt like luxury in the ordinary life.
Friendly service and delicious breakfast made of local ingredients were the cherry on the cake. Will definately stay there again!
Date of stay: May 2017Friendly service and delicious breakfast made of local ingredients were the cherry on the cake. Will definately stay there again!
Trip type: Travelled on business
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Reviews (584)
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All reviews top floor railway station spacious room parking garage friendly service nice breakfast high quality sauna lake city pillows basement
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80 - 85 of 584 reviews
Opri D
1
via mobile
Date of stay: April 2017
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PetriMa-79
Tuusula, Finland
518
This hotel has very nice rooms and some of them have lake views. There is also rooms with own sauna. If is able to manage to get upgrade with bonus card then upgrade room is with Sauna if has booked standard room.
Problem is just that this hotel is quite fully booked all the time or I have tough luck. This was first time for several years that there wasn't any big happening during my stay and I was able to get room from this hotel. Still I wasn't able to get upgade.
Sauna of hotel is nice also but "cooling" room of Sauna is too small. There was now 6 people on same time and there wasn't anhymore place to sit. Ofcourse balcony would be also nice for coling after sauna.
Restaurant had also good food but restaurant environment is not so comfortable.
Breakfast was very delicious and there is middle european style that they bring coffee on table. There is also psibility to order some extras on breakfast.
Room tip: All rooms are nice and quiet (as far as I have stayed). I would prefer lake side views and rooms with own sauna.
Date of stay: February 2017
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jarmok489
Espoo, Finland
247111
via mobile
I spent two nights in this hotel situated close to conference center Paviljonki. The service was friendly and fast enough. My hotel room was guite spacy and modern with stylish lightning. The view from the large window was towards concrete car parking hall! The sauna and gym were at 9th floor, and both of them were very nice and spacy. Breakfast was good: in the second morning I got the fresh coffee served to the table, too.
Date of stay: March 2017
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Jari-Pekka
Espoo, Finland
28271
Hotel would earn 4 stars, but pricing and central booking service will miss one star; thus 3 stars.
Positive side: New, pretty clean (except the carpets in the corridoors), friendly service at the front desk and breakfast room, breakfast itself.
In the elevator, you asked for feedback thru TripAdvisor:
To be imrpoved:
Overall pricing. In small city center of Finland, these prices are close to any major expensive city in the world. Maybe they could justify this with the demand, but still. Come'on.
Another negative: We booked from hotel chain web site with my colleague. He finished 30 secs earlier and got much lower rate than me. And I used the chain owner card (this famous Finnish "Green Card" :-) ). I even called the central booking office and they gave me even more expensive rate of the telephone. No way to get the same rate as my colleague. Well, this way you do not earn the trust!
Date of stay: March 2017
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Hannu N, General Manager at Solo Sokos Hotel Paviljonki, responded to this reviewResponded 15 March 2017
Dear Jari-Pekka,
Thank you for your feedback.
I am delighted to hear that you were satisfied with our service both at the front desk and the breakfast room - we really try to ensure courteous and polite service everywhere at the hotel at all times. I am also glad that you were happy with our breakfast.
I want to present my apologies to the fact that you felt our prices were too high at the time of your booking and your rate was different from your colleagues, which made you feel we are not trustworthy. All room rates are based on availability and they may vary depending on the time of the booking and different room types. Additionally, in general you always get the lowest available rate by making the reservation at sokoshotels.fi.
Kind Regards,
Hannu Nirkkonen
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
eetul2017
Kuopio
1
Hotel was best hotel i have ever been in Finland honestly, everything was working 5/5.
Hotell stuff was doing excellent job and taking care of customers, and the breakfast was stunning.. THANKS! Eetu L
Date of stay: March 2017
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.