Hotel would earn 4 stars, but pricing and central booking service will miss one star; thus 3 stars.

Positive side: New, pretty clean (except the carpets in the corridoors), friendly service at the front desk and breakfast room, breakfast itself.

In the elevator, you asked for feedback thru TripAdvisor:

To be imrpoved:

Overall pricing. In small city center of Finland, these prices are close to any major expensive city in the world. Maybe they could justify this with the demand, but still. Come'on.

Another negative: We booked from hotel chain web site with my colleague. He finished 30 secs earlier and got much lower rate than me. And I used the chain owner card (this famous Finnish "Green Card" :-) ). I even called the central booking office and they gave me even more expensive rate of the telephone. No way to get the same rate as my colleague. Well, this way you do not earn the trust!

Hotel was best hotel i have ever been in Finland honestly, everything was working 5/5.
Hotell stuff was doing excellent job and taking care of customers, and the breakfast was stunning.. THANKS! Eetu L

First stay in this hotel but surely not the last. Friendly and attentive service, comfortable spacey rooms, comfortable beds and basically eveyrything needed. Good tavern-type restaurant and excellent breakfast.