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All reviews railway station public areas room was spacious hotel is located free parking tunnel reception sauna furniture
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Reviewed 21 July 2019 via mobile

Stayed there for one night. Staff were friendly and helpful.

Rooms looked nothing like you book online and we were disappointed in that.

Breakfast was included but was mediocre at best. Good location to center of town.

Date of stay: July 2019
Trip type: Travelled with family
Thank David-A-Frazer
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Flyer56851544600, Receptionist at Scandic Jyvaskyla City, responded to this reviewResponded 28 July 2019

Hi David-A-Frazer,

Thank you so much for taking the time and leaving this review of our hotel. Your words about our staff means a lot to us and makes us very glad. Sorry to hear that our rooms weren't what you expected. Hopefully we'll see you as our guest again.

I wish you lovely summer!

Kind regards,
Juuli

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2019

Stayed here two nights on a weekend break. Very good location in city center, close to the main bus and railway stations. The hotel has their own parking area which is easily accessible but unfortunately not very spacious, at least not if you own a big car. Both check-in and check-out were very efficient and friendly and we received all necessary information about the hotel. Our room was standard, cozy, well-kept and clean with good quality amenities but not very modern. The bed was large and comfortable. Most importantly, the room was quiet. Breakfast was standard Scandic quality, with a large selection and ample choice of produce. We also dined at the on-site restaurant and found the food very tasty and very reasonably priced and the service friendly and efficient. The hotel is somewhat in need of renovation, there are signs of wear and tear here and there but overall impression was O.K.

Date of stay: March 2019
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank Raimo J
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Flyer56851544600, Receptionist at Scandic Jyvaskyla City, responded to this reviewResponded 21 September 2019

Hi Raimo,

Thank you so much for the review and sorry for such a late reply! We're happy to hear that you enjoyed your stay in our hotel and the service was good. Our main goal is to provide world class experiences for our guests, so we're glad to hear your stay was mostly up to our standards! Sorry to hear about your parking problems, we do have outside and garage parking close to both our buildings which can accommodate both small and big cars. Our hotel was renovated back in 2016, but we will surely address the wear and tear that you noticed. We are so happy that you decided to stay with us and we warmly welcome you back to stay with us anytime!

Have a great weekend!

Kind regards,

Essi
Reception
Scandic Jyvaskyla City

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Reviewed 6 January 2019

This is a good standard hotel, room was good, super nice staff and OK breakfast with fantastic coffee - Swedish blend :) Walking in an underground tunnel to get to the breakfast room did not bother me. It was easy to find. I would certainly stay here again.

Date of stay: November 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Inger H
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 9 December 2018 via mobile

This hotel is in the midtown of Jyväskylä. It has sauna department and breakfast is included and it is great. Rooms are renewed and comfortable. Nothing bad to say about this hotel. It has also transportation to airport on request.

Date of stay: December 2018
Trip type: Travelled on business
Thank j_takatalo
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 29 October 2018

Date of stay: October 2018
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Scandic Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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