We went for christmas and we were there three days. Place is near nature and that was one reason to choose this place but staff didn't know area very well. Even this was "christmas" at hotel it didn't manage to take us to christmas feeling. Reseption staff was too busy or there were something else going. When we arrive there were some problems with room location and so but they mange it. There were no "christmas" at room, no decoration, no cookies, no nothing for to feel christmas at room. And there were other guests dirt in floor and windows were full of hand marks and so and when I tell this to reception they wasn't even sorry about that. Best part was staff at restaurant, they make you feel wanted and service was excellent even food didn't it. Like there were two different place were you were even we were in same hotel. And those three days I heard other customers complaining about cleaning whiteout any reaction at reception. When I went to see spa there were also some problems, two saunas was out of order and there were only one traditional sauna left to use. Any on there complaining reception was not sorry at all in any point. If you are at Jyväskylä or making trip there, there are many better hotel at that region.

Beautiful spa, great breakfast and delicious meals of an evening, friendly service.
Lots to do for families, bowling hall, play rooms for smaller children with a bouncy castle.
We had a lovely time and felt very welcome.

We spent four nights in the hotel during our christmas holiday.
The morning sauna & spa gave a good start for every day. The place was not too crowded, maybe bacause of COVID-time.
The room was nice. The only negative point was that the floor was quite cold during this winter time.
The restaurant menu was a bit limited because of these regulations concerning opening hours, but the chevre bread portion was really good.