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petergk
Wallisellen, Switzerland

5 days on business

2.0 of 5 bubblesReviewed 19 May 2024
Reception: very good, Bartender excellent, Breakfast very big choice, Diner at Restaurant a fiasco, very, very limited choice and expensive, no wonder hardly anyone goes there. Room with several damages on interiour equipment and not very clean. TV is a desaster, only a few channels; the worst I have ever experienced. They have not heard of satelite TV yet. I wonder who gave the hotel a 4 star rating!
Date of stay: May 2024
Trip type: Travelled on business
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Review collected in partnership with Scandic Hotels
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Management Team, Guest Services / Front Office at Scandic Park Helsinki, responded to this review
Responded 28 May 2024
Hello!

Thank you for your feedback, we are glad to hear that you liked the breakfast and our bartender. Regarding the restaurant, I am sorry that it didn't please you. We want to keep a good quality on the dishes in our restaurant, so therefore we keep the selection quite small. However, we will take your feedback into consideration when altering our menu the next time. We usually change it seasonally. Regarding the TV, I am sorry that it didn't live up to your expectations. We wish you a nice summer!

Best regards,
Reception
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (3,343)
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16 - 21 of 3,343 reviews
Reviewed 18 May 2024

Date of stay: May 2024
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with ScandicHotels.com
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management Team, Guest Services / Front Office at Scandic Park Helsinki, responded to this reviewResponded 19 May 2024

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Reviewed 30 April 2024

The location is good, but at the time of visit mannerheimintie was almost out of traffic, which made it difficult to visit the hotel

Date of stay: April 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with ScandicHotels.com
Thank hosaposti
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management Team, Guest Services / Front Office at Scandic Park Helsinki, responded to this reviewResponded 6 May 2024

Hey!

Thank you for your five star review! We are delighted to hear that you have enjoyed your stay with us, especially our location.

If your travel brings you back to Helsinki, we welcome you back!

Best regards,
Anni / Reception
Scandic Park Helsinki

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Reviewed 23 April 2024

Date of stay: April 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with ScandicHotels.com
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management Team, Guest Services / Front Office at Scandic Park Helsinki, responded to this reviewResponded 29 April 2024

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Reviewed 26 March 2024

The staff were very friendly and helpful, both at the reception and also in the restaurant. Very good breakfast and a nice, large lobby with cozy seating areas and activities both for children and adults. The rooms were very cold and also the pool temperature was a bit too cold. I would prefer over 30 degrees Celsius, especially for young children, but I assume the temperature in this case was around 26 degrees Celsius. Another disappointing fact was that the gym opened at 9am, which was not good if you want to workout before breakfast.

Date of stay: March 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Scandic Hotels
Thank Daniel K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management Team, Guest Services / Front Office at Scandic Park Helsinki, responded to this reviewResponded 27 March 2024

Hello Daniel,

Thank you for providing your feedback on your recent stay at our hotel. We're delighted to hear that you found our staff to be friendly and helpful, and that you enjoyed the breakfast and the ambiance of our lobby with its cozy seating areas and activities.

We apologize for any discomfort you experienced due to the temperature in your room and the pool. We strive to maintain a comfortable environment for all our guests and will certainly look into adjusting these temperatures to better accommodate our guests, especially young children.

Regarding the gym opening time, we understand the importance of early morning workouts for some guests. Unfortunately the gym is a private gym with different owner than Scandic hotels, so they have their own opening hours.

We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay. If you have any further comments or concerns, please don't hesitate to reach out to us directly. Thank you again for choosing to stay with us.

BR
Olli, Scandic Park Helsinki

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Reviewed 25 March 2024

Hotel was close to city center. Very easy to move around Helsinki. Hotel is by the sea so the view is great. There are a lot of guests so staff it is quite busy. Sauna is too small but the swimming pool is good.

Date of stay: March 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with ScandicHotels.com
Thank Topi K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Management Team, Guest Services / Front Office at Scandic Park Helsinki, responded to this reviewResponded 27 March 2024

Dear Topi,

than you for leaving a 4- star rating and for all the nice and positive comments. We have 523 guest rooms keeping us busy, but I hope you received friendly and helpful service regardless. That is very important for us.

Have a lovely up and coming Easter weekend. Welcome back!

Kind regards,

Heli
Front Desk Duty Manager

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