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Hotelli Finn
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Reviewed 29 January 2021 via mobile
Be aware please

Never again, all kind of drunken people russians partying all night long, i could’nt sleep . I told this to the reception they didnt do nothing . This is so cheap hotel that all kind of people come here . I think that hotel finn have minors a lot because cheapness and because not reception at night . Be aware !

Date of stay: January 2021
Trip type: Travelled as a couple
Ask Moving2021 about Hotelli Finn
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HotelFinn HotelFinn, Other at Hotelli Finn, responded to this reviewResponded 11 February 2021

Thank you for your review. I'm truly sorry to hear about your experience. Silence should be followed between 10PM
and 8AM at our property and we have a security guards patrol the hotel at night time. If we have customers staying who do not follow our house rules we will always discuss with them or we need to ask them to leave. I don't know what happened in this case. We have our reception emergency nunmber as well as security patrol's phone number in the room and on the reception door that our customers can contact us 24/7 if there are any problems during the night. We do not accommodate minors in our hotel, with a few exceptions, in which case the booking is made by the parents and they have an official permission document. We accommodate minors in our hotel about one or two times a year and have never had any problems with them. We consider these cases carefully and as a rule only adults stay at our hotel. I will talk about your review with our reception staff to find out happened and discuss what should we do in this kind of situations. I want to apologize the harm caused. Our hotel should be a quiet and safe place for everyone which clearly failured at that night. You're more than welcome to stay wiht us agian if you wish to give us a new change. If you wish to book again you can contact me dircetly by sending an email to emma@hotellifinn.fi.

I wish you a lovely day!

Kind Regards,
Emma
Hotel Manager

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Reviewed 5 December 2020 via mobile
Great place

Clean room, friendy staff, location was nice, unique. I can only recommend this place. Dog friendly Hotel and my dog also enjoyed . This was peaceful Hotel middle in Helsinki and you can sleep your night well.

Date of stay: December 2020
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HotelFinn HotelFinn, Other at Hotelli Finn, responded to this reviewResponded 28 January 2021

Dear Sonjan184,

Thank you so much for your kind review. We're happy to hear that you and your dog enjoyed the stay. Welcome to stay with us again!

Kind Regards,
Emma
Hotel Manager

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Reviewed 17 April 2020
Cheap hotel in a perfect location

We chose this hotel mainly because of location, which was very central in Helsinki. The price was also cheap compared to other hotels. Check in was quick and easy. At check out we just left our card in a box since we leaved early before the reception opened.

Date of stay: May 2019
    • Location
    • Rooms
    • Service
Ask Simsim7 about Hotelli Finn
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HotelFinn HotelFinn, Other at Hotelli Finn, responded to this reviewResponded 18 April 2020

Dear Simsim7,

Thank you for review. We are happy to hear you enjoyed your stay with us.
You're warmly welcome to stay with us again!

Best regards,
Emilia
Reception

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Reviewed 26 January 2020 via mobile
Convenient and location

Wonderful stay at Hotel Finn. So handy walking from the train station after flying in. We were late arriving but the arrangements for check in were excellent. Great room with large lockers on the corridor for luggage storage after check out. Really useful for experiencing the nightlife offers by Helsinki. Reasonable price. Classic elevator stairs combo. Plenty of eating options nearby so no in-house restaurant required. Reception welcoming and pointed us in the direction of a great pizza joint used by locals.
Thanks Hotel Finn!

Date of stay: January 2020
Trip type: Travelled with friends
Ask darah007 about Hotelli Finn
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HotelliFinn, Vastaanottopäällikkö at Hotelli Finn, responded to this reviewResponded 29 January 2020

Dear Darah007,

Thank you so much for your kind review! It is nice to hear that you enjoyed your stay with us, we hope to see you again!

Have a great day!

Best Regards,
Emma/ Front Desk Manager
Hotel Finn

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Reviewed 16 January 2020
Loud

Nice enough, but if you plan to sleep in the morning, do NOT go there. The cleaners are SO LOUD. We put the sign to not disturb on the door and one of the cleaners just came in, turned all the lights on, said "oh" and left. They were doing whatever on the corridor (drilling holes apparently) for 2h and it wasn't even 11am. Louder than a bin truck.

Date of stay: January 2020
Trip type: Travelled with friends
Ask Poulpette23q about Hotelli Finn
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HotelliFinn, Front Office Manager at Hotelli Finn, responded to this reviewResponded 16 January 2020

Dear Poulpette23q,

Thank you for your review. I'm sorry to hear that you couldn't sleep because of our housekeepers. As I answered to your other review in google, we don't have do not disturb signs, only housekeeping please signs, so that is why they came into your room after you put the sign out. I'll talk with our housekeeping manager about this situation.

Kind Regards,
Emma
Front Desk Manager

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