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All reviews a business class room family room comfortable bed enjoyed our stay walking distance tea and coffee excellent breakfast late check design district nice stay very nice hotel the main train station central location hotel room tram stop city kamppi
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3 - 8 of 708 reviews
Reviewed 11 May 2022

They simply ruined my birthday -stay. The room was dusty and ice cold and the only help the high-star hotel offers is a cheap little heater??!! And that's just the beginning - the whole stay was crappy. Never got my money back and had to message same things again and again to many people in many languages. They do literally ANYTHING to not return your money no matter how horrid your stay was. DON'T GO AND DON'T SUPPORT Radisson in any way!!

Date of stay: April 2022
Trip type: Travelled solo
Thank HonestAboutHotels
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Radisson Blu Aleksanteri, Guest Services / Front Office at Radisson Blu Aleksanteri Hotel, responded to this reviewResponded 16 May 2022

Dear HonestAboutHotels,
Thank you for your stay and the feedback. I am very sorry that this time your visit was not as good as we would have liked it to be. We have been discussing with you about the feedback already by email and I am proud of the staff how they tried to do their very best to make your stay pleasant. However, we are here to learn to serve our guests even better and we take things to improve from your feedback.
I am wishing you a lovely summer!
Kind regards,
Anna / Radisson Blu Aleksanteri

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2022 via mobile

-fantastic staff at this location. They were so surprised and overwhelmed that I wanted to stay longer that they provided a discount which included breakfast. I am very happy to have stayed at this hotel.
-the bed is very nice and comfortable
-you have to ask for room service but they did a great job when my room needed to be cleaned
-K market grocery store next door
-Thai restaurant and Nepali restaurant next door
-10 minutes walk from city center
-7 minutes walk from Kamppi center

Room tip: Feel free to ask for daily cleaning but currently it is not provided by default
Date of stay: April 2022
Trip type: Travelled solo
Thank J5626UKmatthewr
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Radisson Blu Aleksanteri, Guest Services / Front Office at Radisson Blu Aleksanteri Hotel, responded to this reviewResponded 16 May 2022

Hi!
So great to read your feedback, looks like you have really enjoyed your stay with us. What could be a better price of a job well done than a customer saying that they wanted to stay longer? Already looking forwards to your next visit!
Hope to see you soon!
Kind regards,
Anna
Radisson Blu Aleksanteri

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2022

We enjoyed our short stay (1 night) at the hotel. Our room and breakfast were fantastic. The location of the hotel is ideal for shoping, visit tourist attractions, restaurants, cafes etc Thank you all and especially Marinos (breakfast) and the receptionist (check in / check out).

Date of stay: April 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank krapti370370
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Radisson Blu Aleksanteri, Guest Services / Front Office at Radisson Blu Aleksanteri Hotel, responded to this reviewResponded 16 May 2022

Hi!
Thank you for your lovely feedback. It's great to see that you had a good time. Next time you are welcomed to stay a bit longer. We are here to make it memorable.
Wishing you lovely summer!
Kind regards,
Anna
Radisson Blu Aleksanteri

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Reviewed 25 April 2022 via mobile

- Poor hotel. No slippers in the rooms, no bathrobes. Uncomfortable bed. No refrigerator.
+ Good location in the city center and great breakfast. Delicious candy at the front desk and friendly hotel staff.
Take your choice and enjoy your trip)

Date of stay: April 2022
Trip type: Travelled with family
Thank tatyk2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Radisson Blu Aleksanteri, Guest Services / Front Office at Radisson Blu Aleksanteri Hotel, responded to this reviewResponded 16 May 2022

Dear Tatyk2015,

Thank you for your visit and the feedback. Slippers and bathrobes are included in the business class room and above, however minibar (refrigerator) we do have in all rooms. The friendliness of the staff sounds great; we do love what we do and so pleased that a customer feels it too.

Wishing you nice summer!

Kind regards,

Anna
Radisson Blu Aleksanteri

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Reviewed 20 April 2022

Very nice and modern hotel located in the centre of Helsinki, just a few minutes walk from the Central Station, perfectly comunicated to public transport and walking distance to the most popular atractions.

Date of stay: April 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank monikmarquez
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Radisson Blu Aleksanteri, Guest Services / Front Office at Radisson Blu Aleksanteri Hotel, responded to this reviewResponded 16 May 2022

Dear Monikmarquez,
Thank you for your visit and the feedback. Great to see that you had a good time over here. Welcome again!
Kind regards,
Anna
Radisson Blu Aleksanteri

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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