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Traveller rating
519
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28
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1 - 6 of 693 reviews
Reviewed 7 December 2020 via mobile

This hotel is excellent is located in the middle of the city and have excellent restaurant. Breakfast is one of the best in Finland, if not best. There is also A sauna and gym. Room are very nice. Totally excellent.

Date of stay: December 2020
Trip type: Travelled with family
Thank j_takatalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Gröhn, Asiakaspalvelu at Arctic Light Hotel, responded to this reviewResponded 12 December 2020

Dear j_takatalo,

Thank you for writing us this review.

We are happy to hear that you truly enjoyed your stay with us and liked our facilities.
We are also honored that you found our breakfast to be one of the best in Finland, thank you. I will definitely forward your message to our team.

Warm welcome again to stay with us!

Kindest regards,

Maria
Guest relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 October 2020

Staff was polite, food was very tasty with excellent wine. Room was beautiful and comfort, but there was mould in bathroom, Smell was biting and identifiable. And they did not even be sorry. A little bit too much traffic noise.

Date of stay: October 2020
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Kristiinaontheroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miko Gröhn, General Manager at Arctic Light Hotel, responded to this reviewResponded 26 October 2020

Dear Kristiina,
Thank you for your review and for staying as our guest.

I wish to apologize for the smell issue at your bathroom. We have investigated and identified the source of it with our housekeeping and maintenance team, the room is now clean and smell free for future guests. I wish to assure you that we take great pride and care of our property and our hotel does not have mold in it. Once again I apologize that we didn’t reach our standards when preparing your room.

I am pleased to hear you were satisfied with our staff as well as food and beverage offerings.

We hope that despite the issue with your room we can still be worthy of your trust and we have a change to welcome you as our guest again in the future.

With kind regards,
Miko G
General Manager

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Reviewed 7 October 2020 via mobile

My partner and I stayed here for a last minute weekend away and it's safe to say that we will definitely be back soon.
We had booked the polar room and the facilities were superb. Very clean, the sauna was a nice touch, plus the bed was super comfy.
Staff at reception were also wonderful and very welcoming.

Date of stay: October 2020
Trip type: Travelled as a couple
2  Thank LeFuzzyOtter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Gröhn, Asiakaspalvelu at Arctic Light Hotel, responded to this reviewResponded 10 October 2020

Dear LeFuzzyOtter,

Thank you for writing us this kind review.

We are happy to hear that you truly enjoyed your stay with us and that you enjoyed our rooms and facilities.
I will surely forward your kind words to our staff also.

Hope to see you soon in Rovaniemi!

Kindest regards,

Maria
Guest relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2020

Centrally located, beautifully decorated with friendly, helpful and professional staff. The rooms were immaculate. Very comfortable bed! Breakfast is very good with a great selection. The Winter Garden is perfect to catch up on some work and have a glass of wine. Sauna is available. Very clean and with good "Löyly". Extremely well priced consider how tastefully decorated and lux the accommodation is. I highly recommend this Hotel if you ever find your self in Rovaniemi. Thank you for a very pleasant stay. I will be back.

Date of stay: August 2020
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Simon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria Gröhn, Asiakaspalvelu at Arctic Light Hotel, responded to this reviewResponded 9 August 2020

Dear Simon S,

Thank you for taking your time to write us this review.

We truly appreciate your kind words and I have forwarded your feedback to our staff. We're happy to hear that you overall enjoyed during your visit and that you especially liked our rooms and found that our breakfast had broad selection.

Thank you for staying with us and welcome back to Rovaniemi!

Kindest regards,

Maria
Guest relations

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Reviewed 6 August 2020 via mobile

Nice and clean place with interesting furniture and design. The hotel room was spacious and neat. Staff was friendly and available. The breakfast was great with many campelling food options. The place had a very interesting vibe to it.
The location wasn’t that amazing and there were no watchworthy views.
Altogether a very nice and interesting place.

Date of stay: August 2020
Trip type: Travelled with family
1  Thank miadonna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miko Gröhn, General Manager at Arctic Light Hotel, responded to this reviewResponded 6 August 2020

Hi Miadonna,
Thank you for your review and for staying with us.

I am happy to hear you enjoyed our facilities, staff and breakfast.

We are indeed very centrally located so we are mostly surrounded by buildings. However, our Polar+ room category have corner windows better views, so I recommend to give them a try next time.

I wish you nice summer.

With best regards,
Miko Gröhn
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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