This is the best in Rovaniemi. All staffs are extremely kind. Since the office they are always keen to help and make you feel happy. Our guide Anthony is a great northern light spotter and we actually saw the best light of the night on our way back.

We stayed for three nights at the motel. Being vegetarian the lady at motel took really good care of us. We had the trip of our life time. One of the nights we stayed in Igloos and the experience was truly out of the world.

All in all Team at Lapland Welcome made our stay memorable. Thank you soo much guys!!

We had such a great experience with them, iida, our guide was very kind, friendly and helpful. We visited Raitola farm and the tour with Anna was remarkable! They spent more time with us than we expected, having really a good time. If we could we would visit it and them again.

We booked all our tours with lapland welcome. Santa Claus snow mobile safari n husky ride were great but I could not say the same about the northern lights tour by car n on foot. Will give 1 star here for this. They drove us to a lodge outskirt to view the NL in darkness. Well that was great but 1st u had to climb a hill. Imagine we were a bunch of old ladies wearing layers of heavy n bulky winter clothes n boots n had to climb that hill. A snow mobile ride up would be great. Unlike Iceland if u do not see the NL u can postpone to the next day at no cost or get a refund if they cancel the tour due to bad weather. But not here. We had seen the most amazing NL in Yukon on 2 separate occasions n they provided a warm cabin with hot beverages so u need not brace the cold outside while waiting for the NL. Here eventhough the night had less chance of seeing the NL the owner of this tour still asked u to try. But if u don't see just too bad n u can't postpone to another night. Europe still has a long way to improve their NL tour service n they should look to north America on this can be done better.