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Hotel Oscar
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Hotel Oscar
VRim
Chicago

The only place to stay in Varkaus

Review of Hotel Oscar
2.0 of 5 bubblesReviewed 27 Sept 2019
There is not much to choose from in Varkaus when it comes to hotels. Our check in was good, but it went downhill after that. Our first room appeared to not have been cleaned in awhile. There was visible dust on the furniture and the bathroom was not clean. In addition the hose from the bidet was leaking across the bathroom floor and the phone was out of order. We reported it to the front desk and we were given a new room. The new room on the fourth floor was a bit cleaner. Though the rug in the common hallway looked like there may have been a flood. There were stains running the length of the hallway. The other common areas in the hotel could also use some sprucing up. Breakfast was barely average and the staff looked annoyed. We were attending a family reunion and luckily did not have to spend much time at Hotel Oscar.
Date of stay: September 2019
2.0 of 5 bubblesRooms
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
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EevaA39, Johtaja at Hotel Oscar, responded to this review
Responded 1 Oct 2019
Dear Spirga,
thank you for your stay and thank you for your feedback. I am so sorry to hear that your visit after the check in was not what it should have been. Every week we have an inspection for the cleaning quality - we select several random rooms and we try to keep up the very good standard. I am sorry to hear that your first room was not prepared properly for you. We shall take your feedback as an example in our next management meeting. I am sure there are many things shall improve to make sure that your next visit is more enjoyable.

I wish you a great autumn time and I really hope to see you back in Hotel Oscar.

Eeva Anttikoski / General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (140)
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7 - 12 of 140 reviews
Reviewed 18 April 2019 via mobile
Nice stay till breakfast.

I rate this hotel average but it could easily be better. The room was large enough and clean. The shower cabinet was though very small. All in all the room had everything needed for a short stay. The restaurant for dinner was very good and service was friendly, professional with good humour. Dinner created an expectation for the breakfast. The morning came and breakfast was very poor. There was a lot of stuff on offer but it was not well prepared and presentation was also poor. Also it seemed that service personnel in the restaurant was still asleep. With little effort and most importantly with no or just moderate costs, the breakfast could be easily improved. So great evening but not so good start for the day.

Date of stay: April 2019
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EevaA39, Johtaja at Hotel Oscar, responded to this reviewResponded 22 April 2019

Hello Hiintopummi,

thank you so much for your review! I am sorry to hear that our breakfast was a bit of a disapponitment for you. We are going to improve the things you mentioned and I promise you that we shall serve better experience for you next time. I was happy to read about our rooms and restaurant and ofcourse about our staff.
We really hope to see you again soon.

Eeva Anttikoski / General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2019
Try to find another hotel

Restaurant is very good. Room freezing cold floor, ventilation noisy and blowing cold air all the time not possible to switch of. Ridiculous price for such low standard.
Recommend to try to find another hotel instead of this budget hotel with high end price for rooms.

Room tip: Try to find another hotel.
Date of stay: March 2019
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Ask Traweller9876 about Hotel Oscar
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EevaA39, Johtaja at Hotel Oscar, responded to this reviewResponded 16 April 2019

Dear Traweller9876,
we are so sorry to hear that you have faced some problems with your room. I really hope you have mentioned about the inconveniences to our reception. We always try to fix the problems right away and change the rooms if there are for example some technical problems with heating, ventilation etc.

We are happy to hear that you enjoyed our restaurant. I hope that our Service also met your expectations.
We wish you a wonderfull spring time and hope to see you soon again.

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Reviewed 12 December 2018
Staying often on business

Restaurant food is very good, breakfast is moderate, BUT room pricing is ridiculous. Very basic hotel without anything special and rundown rooms, but only hotel option in the city, so price is a rip-off. Nice staff though.

Date of stay: October 2018
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EevaA39, Johtaja at Hotel Oscar, responded to this reviewResponded 14 December 2018
Google Translation

Hei Kimmo,
kovasti kiitos palautteestasi. Mukava kuulla että ruoka ravintolassamme vastaa toiveitasi. Huoneita meiltä löytyy monista eri huoneluokista ja suurin osa on läpi käynyt mittavat remontit. Valintaa siis löytyy vanhemmasta huoneesta isoihin saunallisiin sviitteihin asti hintojenkin vaihdellessa huonetyypin ja sesongin mukaan. Myös Primehotelsin kanta-asiakkaan voi valittuina aikoina sekä aina lomasesonkina nauttia hyvistä tarjouksista ja eduista. Hienoa että henkilökuntamme on jälleen onnistunut myös palvelutilanteissa.

Oikein ihanaa joulun odotusta ja lämpimästi tervetuloa takaisin vieraaksemme.

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Reviewed 11 December 2018
The only hotel in Varkaus

Good hotel for business travellers. Basic hotel with 4 different class of rooms. 1-2 is good for business travellers and 3-4 for family or vacation travellers. Good parking space. Basic breakfast. Very friendly staff. Only bad side is the price..it's above the average.

Date of stay: December 2018
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Ask Juha R about Hotel Oscar
1  Thank Juha R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EevaA39, Johtaja at Hotel Oscar, responded to this reviewResponded 12 December 2018
Google Translation

Hei Juha,
kiitos vierailustasi ja palautteestasi. Mukava lukea että olet viihtynyt vieraanamme.

Lämpimästi tervetuloa uudelleen Oscariin.

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Reviewed 29 October 2018 via mobile
Isot huoneet

Todella tilava ja hieno huone. Hyvät sängyt. Petivaatteet tuoksuivat raikkailta ja nukuin todella hyvin! Ystävällinen palvelu. Spacious nice room. Comfy beds. Slept really well in the fresh smelling sheets. Friendly staff.

Date of stay: October 2018
Trip type: Travelled on business
Ask lelle526 about Hotel Oscar
Thank lelle526
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
EevaA39, Johtaja at Hotel Oscar, responded to this reviewResponded 1 November 2018
Google Translation

Hei lelle526,
kiitos aivan ihanasta palautteesta. Asiakkaiden hyvä yöunet ilahduttavat meitä aina niin kovasti!

Kiitos arvioinnistasi ja lämpimästi tervetuloa uudelleen vieraaksemme.

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