Forest room was over prized and humble. it was crazy hot and there was none ventilator, you could not keep the window open because mosquito net was 'broken'. No running water. No wifi. Small fridge was very noisy. And only 4 hanger for the clothes. No wardrobe.There was cloustrophbic feeling. Forestroom is not hotel room and it is not camping area, the concept is odd. There should be running water inside the room and table in the outside near the forestroom. It was quite ok to walk to the common showers but outside toilet and sharing it with all, was not good idea, now in this covidtime. Every forest room should atleast have own outside toilet. One night there was group of people drinking and listening music outside VERY loud, 02:00 I did contact to duty person but she didn't do anything. Breakfast was humble. Restaurant's food was good, not excellent. Reception service was little bit like a internship. Nature in the area was beautiful, but there is a lot of work to do to get this concept to running and feeling of staying in the hotel and service should be better. And some kind of security cameras in the area should be obligatory. Main thing to service is that Cutomers are feeling safe and relaxed. I can't recommend this place.

Hotel Punkaharju is a must stay if your are in the area. The views driving through Saimaa District are stunning. It’s a fantastic old building that has been renovated without losing its character.

The hotel staff are among the most friendly and helpful I have seen. All fell in love with our dog.

Rooms are cozy and well kept.

Price wise, we found it excellent value for our stay and wouldn’t haste to stay there again.

We visited Hotel Punkaharju in August 2020 and as we had a dog with us, the only place available was a little cottage about 500 m from the hotel. We arrived 15:45 (check in time was 16:00), we had to wait 15 minutes before we could check in, they could not give the key to us, as there might still be cleaning personnel in the cottage. The cottage was small with no bathroom (we knew this), the bathroom was about 100 m away. There were bath ropes in the room, but both of them were women's size S (I got a funny picture of my husband in it).
There was a reading light on one side of the bed, you could not read a book on both sides of the bed (no TV either). Dinner at the restaurant was good, but the breakfast was the worst hotel breakfast I've ever had. Tea and coffee was served, but there was only one type black tea available. Additionally there were only one type of bread, one cheese that stank so bad that you could not eat it, one type of meat (smoked lamb), one vegetable (tomato), porridge, one type of yogurt and one juice. Breakfast at home beats Punkaharju's breakfast any day.
The scenery and nature is excellent in Punkaharju.