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Reviewed 9 August 2018

Hotel is on the water, near museums, opera, old town and great shopping. We were able to walk everywhere we wanted to go. The Hotel Diplomat is a charming small property with great staff. We were warmly welcomed and when we left at 3 am to catch our flight we were treated just as graciously and sent off with a delicious breakfast and coffee to go!

  • Stayed: August 2018, travelled as a couple
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Thank 2018Walkabout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2018

Stayed here a few weeks ago; really liked everything about the hotel. More of a larger boutique type of property; other than Radisson properties, Stockholm doesn't seem to have a proliferation of the large chain hotels that generally are found in major cities. In any event, Diplomat has a nice lounge/bar area, large and well-appointed rooms, and a good hot breakfast buffet. Service was outstanding; very attentive and helpful. Location is about as good as it gets; right on waterway, and in the middle of everything. Would definitely recommend and will stay here on my next visit to Stockholm.

Stayed: July 2018
Thank TimothyJames
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2018

I was expecting a lot from this hotel as it was pricier than others. The staff were awesome and friendly. I was a bit underwhelmed by the room, fairly small and I had the upgraded room. It was unseasonably hot and no AC. They did give us a fan which helped. We stayed here three nights.

  • Stayed: July 2018, travelled as a couple
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Thank scvrose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2018

The Diplomat Hotel was most everything we expected. The service was excellent. The superior room was bright and attractive. (We did not see a standard room but European hotel rooms tend to be smaller than American’s are used to. For that reason, we always good a superior room.)

The hotel was a nice combination of European charm and modern conveniences. The location was great, it was very easy to get around. The museums were on one side and the Palace and the Old City were on the other.

The only “but” was that it was very hot when we were in Stockholm. I had believed that the hotel had air conditioning. (Thought I read it on the internet, although now that I check it is not there.). Maybe I just thought that a first class hotel like this would have AC. Sadly that was not the case. The staff did provide a fan but the room never got below 80 degrees Fahrenheit.

I would definitely stay in this hotel again, except if the weather was anticipated to be that warm.

Room Tip: Our room had 2 steps descending into the bedroom. If you cannot deal with steps, you need to make that clear in your reservation.
Stayed: July 2018, travelled as a couple
Thank Snowdancers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2018

Wifi needs replacement as poor connection in most of the rooms and only lift services need an urgent overhaul as a decent hotel can't live with a manual operated door which mean that lift is stuck or out of service is a guest forget to close that door in addition that lift is used for guest and hotel porter to carry the luggage,

  • Stayed: July 2018, travelled with family
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Thank moh6106
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarieMatsson, Informationsansvarig at Hotel Diplomat, responded to this reviewResponded 3 August 2018

Dear mohd s

We are sorry to hear that you had an unsuccessful stay with us during your most recent stay in Stockholm. We take all your feedback very seriously and we are always working hard to improve both the quality of our Wifi and elevator. Please do not hesitate to contact us directly if you wish to discuss further, sara.stahl@diplomathotel.com
Kind Regards Marie Matsson

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