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Radisson Collection Strand Hotel, Stockholm
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Reviews (1,278)
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436
532
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All reviewsgreat locationold townharbour viewvasa museumgamla stansuperior roombusiness roomwater viewwalking distanceshopping districtnice roombreakfast buffetbusiness tripvery nice hotelrooms are smallroyal palacecentral location
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71 - 76 of 1,278 reviews
Reviewed 2 August 2017

Loved the room, the view, and the cleanliness. The staff was helpful and professional and all but one of the staff spoke excellent English. I will once again say that Petra was extremely helpful with assisting us in dealing with the airline regarding our missing luggage.

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Blu
Thank Aaron M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RBStrand, Receptionschef at Radisson Collection Strand Hotel, Stockholm, responded to this reviewResponded 3 August 2017

Dear Aaron,
Thank you so much for choosing to stay with us during your time in Stockholm! We are thrilled to hear that you had a pleasant stay and glad that you highlighted the quality service provided by Petra! We look forward to welcoming you back to us!

Kind regards,
Vidar Rehn

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Reviewed 2 August 2017

\i stayed at the \park inn hotel in Stockholm which is by Radisson , and is WAY nicer,
\nicer people working at the reservation desk....nicer rooms.

Customer service is not of great importance here.
the attitude is poor

Room Tip: if you turn too quickly in the bathroom, you might hurt yourself
  • Stayed: August 2017, travelled with friends
    • Value
    • Location
    • Service
Thank hltnyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RBStrand, Receptionschef at Radisson Collection Strand Hotel, Stockholm, responded to this reviewResponded 3 August 2017

Dear hltnyc,
Thank you for taking the time to rate and review our hotel. Customer service is probably our number one concern and we are therefore disheartened to hear that you had a bad experience. Once again I thank you for the comment and I hope that you will atleast consider giving us another chance to prove ourselves on your next trip to Stockholm.

Kind regards,
Vidar Rehn

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Reviewed 1 August 2017

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Blu
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
RBStrand, Receptionschef at Radisson Collection Strand Hotel, Stockholm, responded to this reviewResponded 3 August 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 1 August 2017 via mobile

Hotel room is correct but bath room is VERY small. Breakfast is good and hotel restaurant aswell. Staff is slow and seems rather disinterested in client. Wake up service does not function. Overpriced room rates.

Stayed: August 2017, travelled solo
Thank Hofstaetter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RBStrand, Receptionschef at Radisson Collection Strand Hotel, Stockholm, responded to this reviewResponded 3 August 2017

Dear Hofstaetter,
Thank you for taking your time to rate and review our hotel. It is certainly a regret to find that you were dissatisfied with certain aspects of the hotel and that you got a feeling of disinterest from our staff. We appreciate your feedback and hope that you will consider giving us another chance to prove ourselves in the future.

Kind regards,
Vidar Rehn

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Reviewed 27 July 2017

Nice hotel, nice location, lobby and several rooms are beeing renotated at the momet, so will be even better. Stayed at the Tower suite which has a really nice 360 degree view over Stockholm. Friendly staff, was served cofee at reception during checkout, thats always nice:)

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Blu
Thank Jonas T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RBStrand, Receptionschef at Radisson Collection Strand Hotel, Stockholm, responded to this reviewResponded 3 August 2017

Thank you, Jonas for your kind words and rating! The view from our Tower suite, as you mentioned, is second to none in Stockholm. We are glad to hear you enjoyed it so much and would love to welcome you back in the near future!

Kind regards,
Vidar Rehn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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