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Reviews (567)
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All reviewstop floorcorner roomnice hotelbit datedthe sofa bedstandard hotelreception staffdinner buffettriple roomextra bedtourist informationthe busmiddle of townpolice stationlocation is excellenttea and coffeefamily room
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57 - 62 of 567 reviews
Reviewed 10 March 2017

Almost as travel back in to the 70`s. The only differense today is that in the 70´s the hotel probobly was new. The breakfast is good but that´s all at this hotel. If you expect a modern hotel with fresh and clean rooms you will be disappointed.

  • Stayed: March 2017, travelled on business
    • Value
    • Location
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Review collected in partnership with ScandicHotels.com
Thank 732svena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tuula H, Front Office Manager at Scandic Ferrum, responded to this reviewResponded 13 March 2017

Hi and thank you for your input. Our hotel is getting a bit aged, and we are doing everything to keep her as nice and cosy as ever. Hopefully you will visit us again, maybe when our new hotel is built in the new citycenter.

Best regards Tuula Harju, Manage Front Office

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 March 2017

Kiruna. There is not much competition in Kiruna (well, not that we saw), that said this is a good hotel. Apparently in about 8 years there will be a new town of Kiruna, so this hotel is not being maintained completely since it will be and the whole town will move to accommodate the moving mine. It was easy enough to get into, we coached from train station, and flew out of airport (10min taxi / 350Sek).

Rooms are good sized, with walk-in shower and heated floor. Separate duvets with good, comfy bed. Good tv and openable window (draft only). 330 had a view over the front of the hotel and yes, we saw the lights from our room!

Breakfast is very good, with lots of choice, hot, cold, bread, cheese, meats, cereal, .... Eggs, sausage, bacon, .. Good coffee ... With a decent sized room to eat in. Lobby large, with tea and coffee in and comfortable seating.

Sauna and gym on premises, separate ones for men and women and a VIP one. They are on the 5th, open 16:00-22.00, with a brilliant view. There is also a viewing gallery on the 5th.

Tourist info next door. A number of shops in the area, including a supermarket. Various eating places, we eat in a diner burger bar at the front of the hotel - excellent! 210Sek for two, whereas the restaurant in the hotel will set you back about 900Sek for two (OK, with wine!).

Recommend? Yes, although not sure what will happen with the thought this hotel may only have 8 years left ... But for now, yes, I would recommend.

Room Tip: Front of building as brilliant view 🤓 Including the mine!
  • Stayed: February 2017, travelled with friends
    • Sleep Quality
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Thank HappyRockyBunny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tuula H, Front Office Manager at Scandic Ferrum, responded to this reviewResponded 13 March 2017

Hi, and thank you so much for you kind review. The opening of new Hotel Ferrum is calculated to stand built in 2020. Until then we take good care of our pearl, and hope to see you soon as our guests.
Best regards Tuula Harju, Manager Front Office.

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Reviewed 7 March 2017

Easy access by bus, awesome breakfast, convenient rooms.

Reception staff were not exactly super friendly, but service was reasonable.

There is a small diner type place opposite the hotel close to the bus stop where service was absolutely terrible, so rather eat at the hotel or a different restaurant in the area.

  • Stayed: March 2017, travelled as a couple
    • Value
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Review collected in partnership with ScandicHotels.com
Thank AvWyk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tuula H, Front Office Manager at Scandic Ferrum, responded to this reviewResponded 13 March 2017

Hi and thank you for your input. We will carry this with us in our effort to provide lovely service an care to all our guests. Hope to see you soon again.

Best regards Tuula Harju, Manager Front Office

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Reviewed 7 March 2017

The breakfast was great! And there was alot to pick from.. the beds was Okey, but kind of wierd to sleep in..
i dident think IT was wery cleen,, and there where black spots In the shower.. and In the Windows..
I will not go back, but IT was okey fore one night

  • Stayed: March 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with ScandicHotels.com
Thank kjerstig2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tuula H, Front Office Manager at Scandic Ferrum, responded to this reviewResponded 13 March 2017

Hi, thank you for taking the take to write us a review. We will take this with us in our work to give all our guests a nice stay. Hope to see you back.

Best regards Tuula Harju, Manager Front Office

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 March 2017

Whilst the rooms are reasonably ok the public areas have a feel of the 1950s. They are unkempt, dingy, tatty and of dubious cleanliness. Carpets and seating are stained, seating is worn, ceiling tiles are damaged and dirty, particularly in the dining area. Not a hotel we could recommend, except we would recommend that it has a facelift.

Room Tip: Find another hotel
  • Stayed: February 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank mshilarymitchell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tuula H, Front Office Manager at Scandic Ferrum, responded to this reviewResponded 6 March 2017

Hi, thank you taking time to send us a review. We are working really hard to keep our hotel nice and clean, while waiting for a new Ferrum when mooving to the new Kiruna center. Hope we see you soon again.
Best regards Tuula Harju, Manager Front Office.

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