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“Central, clean, value option - very helpful manager” 4 of 5 bubbles
Review of BEST WESTERN Hotel City

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BEST WESTERN Hotel City
Ranked #18 of 115 Hotels in Copenhagen
Certificate of Excellence
ireland
Level Contributor
142 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
“Central, clean, value option - very helpful manager”
4 of 5 bubbles Reviewed 28 February 2012

Just back from 3 nights in hotel. It's well located - very near Nyhavn and 20 mins walk from central station.
Was a bit disappointed with our room initially - beds very soft. But when we asked manager (Nate) whether there was any possibility of changing room (for a harder mattress), she was extremely accommodating. As there were rooms available, she was able to upgrade us to a family room which had a pullout bed with harder mattress. It made a huge difference. The room also had a teasmaid which was very welcome after a long day's sightseeing.
Rooms quiet at night. Breakfast was good.
All in all, we give it the tick (thanks largely to very helpful day manager).

Room Tip: I would look for family room as they are a lot larger.
See more room tips
  • Stayed February 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank killanigia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,103 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (160)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
United Kingdom
Level Contributor
52 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed 25 February 2012

This hotel is set in a quiet street very close to Nyhavn which is a fantastic part of Copenhagen to visit for the bars, restaurants and canal side setting.

Initially we had a street facing room but asked to be moved as there was noisy building work in progress outside (June 2011). The room was a decent size and very comfortable, and plenty of seating and table options in the room to read or plan a day trip. We have been very impressed with the high standards at Scandinavian hotels (this is the 4th we stayed in).

The breakfast was very good, plenty of choice and all very fresh. There is a large reception area with water features and lots of newspapers and fruit bowls.

The staff were all very friendly and helpful and as with most people in Denmark they spoke better English than I do.

Overall a wonderful holiday in a great city that was enhanced by staying at this hotel.

  • Stayed June 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank NorthernPasty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Vancouver, Canada
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed 13 February 2012

I stayed here for 8 nights last year and have no complaints at all. The front desk staff were helpful and friendly.....the breakfast was satisfying the hotel is clean and well kept. Sure the bathrooms may be small by North American standards and the room was small....but it was perfect for my needs and the price was decent. The location is perfect for shopping, visiting museums and close to Nyhavn. The street is quiet and the harbour is nearby. I would stay again anytime.

  • Stayed April 2011, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Trout13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KClausen, General Manager at BEST WESTERN Hotel City, responded to this review, 23 February 2012
Dear Trout13

Thank you for your nice review and comments on our hotel.
I agree that compared to American standards our rooms can be small but I think that is general for the capitals in Europe at our price level.

I am glad your enjoyed your stay and will be happy to welcome you back another day.

Best regards
Kåre
Best Western Hotel City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tallinn
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 13 February 2012

This hotel is very convinient for a city break. Good located, quiet street, beautiful scandinavian design and friendly stuff. We arrived very early and could check in immediately. Breakfast was delicious. And free and quick wifi! This is good choice for people, who like small, cosy hotels.

Room Tip: As rooms are quite small, I reccommend book superior room.
See more room tips
  • Stayed February 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Liispet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chelmsford, United Kingdom
Level Contributor
38 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 bubbles Reviewed 8 February 2012

Stayed here for 3 nights in December. Best thing about the place was the location - just a few minutes walk to the harbour at Nyhavn. Room was ok for a standard room, a little scruffy round the edges, bedding could have been newer and bathroom was absolutely tiny, but clean. For the price we paid this was fine. Good breakfast with plenty of choice.

  • Stayed December 2011, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank MyMabel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KClausen, Manager at BEST WESTERN Hotel City, responded to this review, 10 February 2012
Hi Chris39

Thank you for your comments and review. Its always nice to receive feedback on the rooms and I will include your comments in our future renovation plans.

I am glad you enjoyed the breakfast and our central location.

Best regards
Kåre
Hotel Manager
Best Western Hotel City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Hotel City

Property: BEST WESTERN Hotel City
Address: Peder Skrams Gade 24, Copenhagen 1054, Denmark
Region: Denmark > Zealand > Copenhagen > Indre By (Inner City)
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
#13 Family Hotel in Copenhagen
#16 Romantic Hotel in Copenhagen
#21 Business Hotel in Copenhagen
Price Range (Based on Average Rates): €€
Hotel Class:3 star — BEST WESTERN Hotel City 3*
Number of rooms: 81
Official Description (provided by the hotel):
BEST WESTERN Hotel City is a Danish design hotel in the center of Copenhagen. Located in a quiet street behind the Royal Theatre and Nyhavn, close to shopping, restaurants, museums and The Opera House.All rooms are furnished with Danish design like Arne Jakobsen and GUBI, large black/white jazz portraits, Samsung flatscreen TV and free WIFI all over the hotel.Easy access from the airport by Metro to Kongens Nytorv ... more   less 
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Also Known As:
Best Western Hotel Copenhagen
Best Western Copenhagen
Copenhagen Best Western

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