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“Poor” 1 of 5 bubbles
Review of AC Hotel Bella Sky Copenhagen

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AC Hotel Bella Sky Copenhagen
Ranked #20 of 114 Hotels in Copenhagen
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Poor”
1 of 5 bubbles Reviewed 3 February 2012

No service, no service ... For a High price. No customer interest and no level OF engagement... Very disapointing!

  • Stayed February 2012
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank AANQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,410 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (591)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Indonesian first
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English first
Jyllinge, Denmark
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 bubbles Reviewed 3 February 2012

Dont go there it stinks. Service is awfull and expensive. Had to wait 3 hours for our room and food.

  • Stayed March 2011
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank mortenwahl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, France
Level Contributor
81 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 bubbles Reviewed 2 February 2012

At first sight , hotel very modern , two towers , close to the airpot but direct metro station from the hotel to the city center .
Upon arrival, room not ready , 3 hours later room still not ready . Reception totally disorganised . As I was complaining , the receptionnist told me " You are lucky to have a room here tonight ... " That is a very nice welcome .
Sky bar wonderful view from the 23rd floor , but avoid for lunch time, portions are very, very little for a high rate .
Rooms make you think you are visiting an Ikea shop , very very minimalists ...
Not the hotel to recommend to anyone coming to Copenhaguen .

  • Stayed February 2012, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank Boyfromla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BellaSkyComwell, Manager at AC Hotel Bella Sky Copenhagen, responded to this review, 3 February 2012
We are sorry that the hotel's check in time being 3pm is not satisfactory in this instance. Generally, when rooms are available early we are pleased to provide early check-ins. However, when the hotel is fully booked the night before it is not possible to provide a room before the previous guest has departed and the room has been cleaned. It does put our receptionists in a difficult situation and under pressure when they are not able to please a guest demand, but we will of course reinforce that they remain professional in their communication. An alternative to guarantee early check in is to book the room from the night prior. This experience on staff service does not reflect the high standards we strive toward, and we thank you for feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Antwerp, Belgium
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 30 January 2012

Had to find a hotel because we had a reservation at Noma and it was FANTASTIC ! Very affordable and the rooms are great !!

Room Tip: Ask for a high level room because the view is super !!
See more room tips
  • Stayed January 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Johan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rio de Janeiro, RJ
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 29 January 2012

Modern, clean and comfortable hotel in Copenhagen, but it is far from city center and very expensive. The breakfast is wonderful, with many options, every day with something different and tasteful.

  • Stayed June 2011, travelled on business
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank buzini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about AC Hotel Bella Sky Copenhagen

Property: AC Hotel Bella Sky Copenhagen
Address: Center Boulevard 5, Copenhagen 2300, Denmark (Formerly Bella Sky Comwell)
Region: Denmark > Zealand > Copenhagen > Amager
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Copenhagen
#9 Family Hotel in Copenhagen
#11 Luxury Hotel in Copenhagen
#12 Romantic Hotel in Copenhagen
#13 Business Hotel in Copenhagen
Price Range (Based on Average Rates): €€
Hotel Class:4 star — AC Hotel Bella Sky Copenhagen 4*
Number of rooms: 812
Official Description (provided by the hotel):
Visit Copenhagen in style when staying in the AC Hotel Bella Sky Copenhagen. Our contemporary hotel provides comfortable accommodations with spacious pet-friendly guest rooms and suites, complimentary high speed Internet access, flat screen televisions with premium channels and many more thoughtful amenities. Ideal for a weekend getaway in Copenhagen, we offer a full-service spa, state-of-the-art fitness center, decadent bars and lounges and a shuttle to Copenhagen Airport. ... more   less 
Reservation Options:
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Also Known As:
Bella Sky Comwell Hotel Copenhagen

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