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SENTIDO Aegean Pearl
Ranked #6 of 177 Hotels in Rethymnon
Certificate of Excellence
Reviewed 6 December 2017 via mobile

Third year running for us and the same room, this hotel is really great, the staff are fantastic overhaul , our night was always finished of with the excellent bar service of Manoussos and the rest of the bar staff , we stayed for 11 nights this time the previous times we only stayed for a week. We did find it a bit noisier during the day time this year and the presence of balls and inflatables in the pool didn’t help but this was remedied sometimes quickly. We were disappointed by one aspect of the hotel this time, all week when we were by the pool we witnessed people putting towels and various items by the beds and leaving them sometimes all day. Preventing couples and families having any beds at all , they would have two beds in the sun and two in the shade, it was only checked by staff once early on so after that it was a free for all, still it’s a great hotel with great staff.

Stayed: August 2017, travelled as a couple
2  Thank richard&allyson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IANNIS K, General Manager at SENTIDO Aegean Pearl, responded to this reviewResponded 13 January 2018

Good afternoon, Richard and Allyson, and thank you for staying at Aegean Pearl for a third time. We would also want to warmly thank you for your very positive comments about the Hotel, our staff and our services. We are also very glad that the issue you raised with the inflatables in the pool was dealt with effectively. With regard to the monitoring and control of the sunbeds by the pool area, we would want to note that the issue has been raised again and we have already taken measures about it. Our staff check every two hours, from 08:30 to 14:30, to ensure that in the cases of reserved sunbeds which stay unused for more than an hour, towels are removed and the sunbeds are made available to all. We regret that you didn't tell us about this during your stay, as we also store extra sunbeds and umbrellas, which are used on request at times of increased demand - we use them when a guest cannot find a sunbed/umbrella set and mentions it to us. Once more, thank you for your custom and positive comments! We are sending you our warm greetings from Rethymno and we hope we will welcome you back to sunny Aegean Pearl in the not so distant future!

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1 - 5 of 707 reviews

Reviewed 23 October 2017 via mobile

I visited the Aegean Pearl in the Scottish October week with my pensioner parents and my sister for our first family holiday in over a decade.
The hotel is lovely, very clean, the rooms were well equipped and turned around daily, all staff were very friendly and there are three different pool areas to choose from all very quiet and easy to get a bed. The only complaint about the room is that there are no actual walls between the shower area and the room so be prepared to get real acquainted with whoever you're sharing with. Other than that the room was perfect.
The hotel is about 30 minutes walk from the town centre which I found pleasant, it was too far for my parents though. Lovely and quiet and plenty of bars and restaurants nearby however by the end of the week 80% of these were shut for the winter, so the English October week would have been very quiet. It's also literally across the road from a lovely beach, a little stony but otherwise the sea was mostly calm and warmer than the pool, with free beds for hotel guests.
We were B&B and the breakfast had a lot of selection but was not the greatest I've ever had, we also paid for the buffet dinner one night which I would say was fine but probably one of the worst meals we had all week, so I would suggest you can get better meals and more variety elsewhere. There is a pool bar area that does food all day and the staff and food was quite good, and entertainment on every night including a free walking tour of the old town.
So overall I thought the hotel was excellent, the only negatives being: lack of privacy in the room, buffet food not the greatest and perhaps a little too far out of town for my elderly parents. I would stay again but my parents would choose somewhere closer to town if we were to visit again.

Stayed: October 2017, travelled with family
Thank Lorna89379
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IANNIS K, General Manager at SENTIDO Aegean Pearl, responded to this reviewResponded 25 October 2017

Good afternoon and thank you for choosing to stay at Sentido Aegean Pearl and for posting this nice review of our Hotel. We are happy to hear that you enjoyed your stay with us and that you enjoyed and appreciated the Hotel, its rooms, its location by the blue flag beach of Rethymno, the pool areas and the genuinely friendly and caring approach of our staff. We regret that you did not like our buffet dinner. We would want to note that the vast majority of our guests rate our food very highly, however we respect your comment and take your view seriously, and we would be interested to know what was wrong, as your feedback is of great value in our constant attempt to further improve our quality and raise our standards. Once more, thank you for your custom and positive comments! Should you plan to travel to wonderful Crete again some time in the future, we will be very happy to welcome you back to the shining Aegean Pearl of Rethymno! With our best wishes from Crete!

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Reviewed 23 October 2017 via mobile

We stayed here in August 2017 for ten days and had an enjoyable visit.

Our room was on the ground floor opposite the breakfast/dining room in the main hotel building so could get slightly noisy from the gardeners and other people wandering past. We also had to make sure to keep the curtains closed! Generally though the room was quiet, comfortable and clean.

The hotel has two outdoor pools to choose from which was great as we could always get a sunbed, although we spent most of the time on the private beach which is a minute walk over the road! The beach attendant was very friendly and you can order drink and food from the hotel to the beach which is good if you want to spend the day there.

We didn’t see any of the hotel entertainment so can’t comment on that; however we did the free walking tour of the old town at night which is organised by the hotel. This was really great and would recommend to others!

This is a good hotel but be mindful it is about an hour walk to the old town so can feel ‘out of the way’. It suited us for a quiet ten days and we enjoyed the long walks.

I would recommend this hotel to others looking for a comfortable beach holiday in a friendly part of Crete!

Stayed: August 2017, travelled as a couple
Thank 4Sophie4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IANNIS K, General Manager at SENTIDO Aegean Pearl, responded to this reviewResponded 25 October 2017

Dear Sophie, thank you for staying at Sentido Aegean Pearl and for taking the time to post your very nice review of our Hotel. We are very happy to know that you had a very pleasant stay in Rethymno and that you appreciated and enjoyed Aegean Pearl, its location by the sandy beach, pool areas, our private beach and the full service offered there! We are also very glad that you enjoyed the guided tour at the Old Town! It was very nice to have you as our guests and, should you plan to travel to lovely Rethymno again some time in the future, we will be most happy to warmly welcome you back! With our sunny greetings and best wishes from Crete!

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Reviewed 22 October 2017

Room Tip: Clean tidy and ideal for us.
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  • Stayed: October 2017, travelled with family
    • Value
    • Location
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    • Rooms
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    • Service
Review collected in partnership with Jet2holidays
Thank conwaydavid1
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
IANNIS K, General Manager at SENTIDO Aegean Pearl, responded to this reviewResponded 23 October 2017

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Reviewed 12 October 2017

We have just returned from a weeks stay at this wonderful hotel, and it's very friendly staff. The bedrooms are of a very modern style and have plenty of hanging and drawer space and the slippers and bath robe was a nice addition. Plenty of outside space to sit and relax or take a dip in the pool or the beach accross the road with the hotel having it's own private area of sunbeds. The hotel is located in a very quiet part of Rethymnon although a steady 40 min.walk to the centre, or take a taxi from the rank outside the hotel. Overall no complaints, couldn't have wished for a better place to stay, everywhere is spotless and the food great. we will be back.

Stayed: October 2017
Thank DerbyshireWanderlust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IANNIS K, General Manager at SENTIDO Aegean Pearl, responded to this reviewResponded 13 October 2017

Good afternoon and thank you for staying at Sentido Aegean Pearl and for taking the time to post this amazing review of our Hotel! We are very glad to know that you thoroughly enjoyed your stay with us and that we managed to have a positive impact on your holiday experience! We are also very glad that you enjoyed, appreciated and highly rated Aegean Pearl Hotel, the design and style of its bedrooms, its quiet location by the sandy beach and within walking distance from the city centre, the quality of our food and the genuinely friendly and caring approach of our hospitable staff! It was very nice to have you as our guests and we hope we will have the opportunity and honour to warmly welcome you back some time in the not so distant future. With our sunny greetings and best wishes from Rethymno, Crete!

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Additional Information about SENTIDO Aegean Pearl

Address: Afstralon Polemiston Str 28 | End of Beach Road, Rethymnon, Crete 74100, Greece (Formerly Aegean Pearl)
Region: Greece > Crete > Rethymnon Prefecture > Rethymnon
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Rethymnon
#5 Luxury Hotel in Rethymnon
#11 Family Hotel in Rethymnon
#14 Romantic Hotel in Rethymnon
Price Range: €111 - €232 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — SENTIDO Aegean Pearl 5*
Number of rooms: 112
Official Description (provided by the hotel):
The SENTIDO Aegean Pearl is located on the Greek island Crete and is ideal for beach lovers who want to relax at the beach. The hotel is in the city Tethymnon on the island Crete. Next to the hotel there are many different shops, bars, restaurants and cafes. The beach promenade directly by the hotel, and is ideal for walks. You have got the possibility to take your breakfast at the main restaurant of the SENTIDO Aegean Pearl where a buffet is prepared to each meal. Moreover, you can enjoy your lunch at the snack bar which is directly next to the pool. In the evening you have got the possibility to choose between the buffet or the A la Carte-Restaurant. At the bar you can enjoy the sunset with a tasty drink. Many different watersport activities were offered next to the beach. The SENTIDO Aegean Pearl is in cooperation with the diving school where you can schedule diving lessons. Furthremore, in the evening the hotel offers entertainment shows. The SENTIDO Aegean Pearl offers 4 different types of rooms: Comfort double rooms; Double rooms with private pool; Family suites; Suites with sea view ... more   less 
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Also Known As:
Sentido Aegean Pearl Hotel Rethymnon
SENTIDO Aegean Pearl Rethymnon, Crete

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