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Reviews (301)
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Show reviews that mention
All reviewsold townan oasis of peaceincredible staygreat boutiquegreat recommendationsperfect locationcoffee machinepacked breakfaststayed here for three nightsthe staff were extremely helpfulhotel is centrally locatedrooms are modernnice breakfastour honeymoonnarrow streetsexcellent hotelmini bar
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15 - 20 of 301 reviews
Reviewed 24 September 2017

This hotel is exactly as described and illustrated on its website. Our room had the balcony to front which was lovely to people watch and nice to have the outside space though there is also a large roof terrace with umbrellas for communal use.
Everything was lovely, right from the friendly greeting quite late on at night when we were shown to our room and had everything explained to us, through to checking out.
Breakfast in the lovely dining room was excellent with huge amount of choice and beautifully displayed.
Staff are great, always a welcome greeting on passing through reception.
Everything is immaculate and room was very stylish and comfortable with everything one needs-real coffee, great mini bar, good toiletries, fluffy towels etc etc.
Very well located right in the centre of the old part of town, yet a calm oasis to return to.
Highly recommended.

Room Tip: Our front facing room had a balcony onto the quiet little street
  • Stayed: September 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
2  Thank JKDee52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2017 via mobile

We had a wonderful time at the Fatma. Marianna is the most welcoming person and we felt welcomed from the moment we arrived. She also arranged a wonderful send off breakfast basket for our early morning departure. I will defiantly be staying here again.

Stayed: August 2017, travelled as a couple
2  Thank B541VVadamm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2017

This hotel is very special and the perfect place to stay in Hania (Chania)! The breakfast is amazing and staff is very friendly and helpful! We absolutely enjoyed our stay there! Thanks very much again!

Stayed: August 2017, travelled as a couple
Review collected in partnership with this hotel
1  Thank damaris402
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2017

Our flight was delayed by nearly two hours which meant we didn't get to our hotel until very late in the night. However, on arrival we were greeted as if it was the middle of the day - what a wonderful reception. We were shown to our room and shown where everything was. Nothing was ever too much for the staff at this hotel. They went out of their way to help us whether it was with directions, recommendation of a good restaurant or even a request for a clothes iron!!! I cannot praise the staff in this hotel enough.... I would have no hesitation recommending this hotel. It was spotless, room cleaned every day, linen and towels changed on request and the staff were absolutely marvelous. We're definitely heading back there as soon as possible!

Room Tip: rooms on the top floor have balconies - a definite requirement in the heat of Crete
  • Stayed: August 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Trees71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MariannaGypaki, General Manager at Fatma Hanoum Boutique Hotel, responded to this reviewResponded 28 August 2017

Dear guest, thank you for your heartily review on us! Words of appreciation are the best for us, showing that the effort we give is well received. Being here, even in case of a delay, is the least we can do. Being positive and helpful is our standpoint, so that all of our guests can relax and feel just like home away from home. We would be happy to get to have you again in the future, to provide you with memories worth reminiscing once again! Βest Regards, Marianan Gypaki

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Reviewed 11 August 2017

This is the best boutique hotel we have ever stayed at, beautifully appointed, nothing is too much trouble and Marianna and Manuel and team are gracious, welcoming lovely people. Thoroughly recommended

Stayed: August 2017, travelled as a couple
Review collected in partnership with this hotel
1  Thank Debra O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MariannaGypaki, General Manager at Fatma Hanoum Boutique Hotel, responded to this reviewResponded 28 August 2017

Dear Debra, thank you for your lovely feedback! It is always assuring to get to receive positive feedback from our guests. You were special guests for us and we really enjoyed having! We wish you all the best and we would be happy to get to have you with us once again in the future, may our way get you back to Crete! Best regards, Marianna Gypaki

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