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Reviews (2,227)
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Reviewed 9 September 2017

3 nights on Riviera tour. A good contrast to Lisbon hotel, much higher quality but remote location in a mixed residential area. Supermarket nearby. Also hotel can be reached from Porto(or vice versa), either by taxi or metro . We did the latter which was cheap and interesting, station is Francos on other side of Boa Vista stadium.Cost €3 for 2 people for a 1hr ticket, change at Trinidade and go to Sa Bento.
Hotel is proper 5 star , with bar prices to match.€9 for large beer but 2 wines for 7 in happy hour
Food in restaurant is fine dining and very nice. Breakfast buffet superb. Staff all very very helpful.
Room was spacious , bathroom excellent all glass with separate toilet and shower. Good wi-fi, air con, fridge and safe. Huge firm bed .
Hard to fault, a really nice hotel.

  • Stayed: September 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank mikefre3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 September 2017

This is an attractive modern hotel in the steel-and-glass style. After checking in at the SPG desk I was given an upgrade to a superior room where there was a free bottle of wine and a couple of other complimentary amenities. Rooms on high floors looking west can just about see the Atlantic Ocean.

The room was very comfortable, with a modern bathroom, adequate desk and furniture and a comfortable bed. Internet access worked well.

The breakfast was good.

It was disappointing that access to the swimming pool could only be had by paying the spa fee. I think the pool should be free to use by any guest.

Front desk staff performed well, housekeeping was good.

  • Stayed: August 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank OxfordCritic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 September 2017

Check-in/check out flawless.

Rooms very modern with first rate bathrooms and toiletries. Have electric kettles and tea/coffee but bizzarely only supply paper cups.

Breakfast is typical Iberian buffet with plently of variety. Perhaps the only drawback in the hotel are bar prices which are very high.

Room Tip: Any as all the samex
  • Stayed: September 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Ian L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 September 2017 via mobile

This 5 star quiet a deluxe hotel is located just a few minutes drive from the center, allowing you to enjoy your stay very much. Excellent Spa just for 10 euros. One of the best gym i had in an hotel and the restaurant was very very good, similar to any good chef hotel in the city, with very reasonable prices. The bottom line is excellent and highly recommended

Stayed: September 2017, travelled on business
1  Thank michaeloik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2017 via mobile

Very Nice and clean hotel, very friendly service from A to Z.

Very recommendable is the Spa and Gym, great Staff supporting you and and very workable machinery.

Restaurant is very nice, just went down for a quick breakfast and I have to admit, everything is there to have more than just a good breakfast.

If you a there, check out the outside terrace of the New York Bar, a place to get rest in the green.

And for all the car guys, very reasonable and great condition garage.

Glad to return here for my next trip.

Stayed: September 2017, travelled on business
Thank sebastianphilipp2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this reviewResponded 7 September 2017

Dear sebastianphilipp2016,
Thank you very much for having selected our hotel for your stay, as well as for your feedback, which we will gladly share with our team.
We too shall be more than pleased to welcome you again at your earliest convenience.
Sincerely,
Joana Almeida - GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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