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Reviewed 11 April 2016

We had a great time in Espinho and the hotel staff were great and helpful...WIFI in the room was super and plan to come back. Breakfast was good, wish they had more variety. The rooms were cosy and cannot complain.

Room tip: we stayed on 6 floor my kids in 12 floor they had the better sea viewing room
Date of stay: April 2016
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Dave D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gruposolverde, Gerente at Hotel Apartamento Solverde, responded to this reviewResponded 19 April 2016

Dear Dave D,

Thank you very much for your compliments about our staff, Wi-Fi signal, breakfast. These are key factors that we work on daily, so we can provide a high standard service.

We look forward to welcome you again soon!

Best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 March 2016

Excellent location. Close to the station, the shops and right next to the beach and sea front restaurants. Room was on the 10th floor. Very spacious and with all the necessary fittings except a kettle. Balcony and windows made the room bright and calm. Decoration is a journey back to the 70's but it doesn't compromise the cosy atmosphere. The sound of waves and the occasional visit of seagulls to the balcony only added charm to the setting of a time gone by. Don't put the tv on though, the news will break the spell.
Didn't try breakfast. Staff was very helpful.

Date of stay: February 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank M R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gruposolverde, Gerente at Hotel Apartamento Solverde, responded to this reviewResponded 17 March 2016

Dear Guest,

Thank you so much for taking the time to share your comments. Without a doubt, the seagulls and the sound of waves are some delightful extras for our guests, free of charge :)

We look forward to welcome you again soon!

Best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 October 2015

I was the first of the group to arrive and it was well before the check in time. The reception staff were really friendly and let me leave my bags with them. They also suggested a great bakery round the corner for coffee and cake while I waited for the other girls to arrive. The apartment room we had was huge, well stocked and clean. it was fantastic value for money overall. We had a city view which was nice, but it would be worth getting a sea view as the hotel is yards from the beach front. The only annoying thing was they would only give us one key card which was a bit tricky when we wanted to do things separately. Despite that small thing I would recommend this place and stay here again.

Date of stay: August 2015
  • Trip type: Travelled with friends
    • Sleep Quality
    • Rooms
    • Service
1  Thank LintoniaH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gruposolverde, Gerente at Hotel Apartamento Solverde, responded to this reviewResponded 4 November 2015

Dear LintoniaH,

We would like to thank you for taking the time to tell us about your experience at Hotel Apartamento Solverde. Your opinion is highly valued, therefore we would also like to let you know that your comments about the key card have been presented to our management team.

We look forward to warmly welcoming you again in the near future.

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Reviewed 15 October 2015

Made booking through Expedia including breakfast. Hotel refused to allow us breakfast. After many e mails admited booking included breakfast but will only compensate with vouchers for hotel, which are of no use to us. Others have also said same, refused breakfast when booked by Expedia. It seems some rooms have been updated, we were put in the old side. They seem to prefer the guests who book direct with them than those from Expedia etc.
Otherwise good location. Room tired but clean and spacious. Espinho very good for beach and food. Easy to get to by tram and train from airport.
Whole experience spoiled by being ripped off and terrible customer service after, e mails not answered and excuses like, "manager on holiday" etc
Will not stay again.

Room tip: Do not book breakfast it's a gamble if you will get it or not.
Date of stay: September 2015
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Moxonhouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gruposolverde, Gerente at Hotel Apartamento Solverde, responded to this reviewResponded 16 October 2015

Dear Moxonhouse,

Please accept our sincere apologies if your expectations were not fulfilled 100%. We are reviewing your comments internally as the aspects you mentioned don't meet the service quality standards that we aim for our guests.

Best regards.

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Reviewed 14 September 2015

Very spacious apartment but very outdated. Bathroom very old fittings, Comfortable bed but noisy from outside. Lovely sea views Very good free WiFi accessin lounge, router in room best we have had. Lots of restaurants nearby.

Date of stay: July 2015
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank patgom15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gruposolverde, Gerente geral at Hotel Apartamento Solverde, responded to this reviewResponded 23 September 2015

Dear patgom15,

Thank you for your comment, which deserve our best attention.

We are continuously looking for improvement therefore your comments are highly valued and have been presented to our management team. Kindly accept our sincere apologies if your expectations were not fulfilled 100%.

Best regards.

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