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All reviews steep hill great small hotel pool and spa facilities superior room hotel stay hotel bus walk into town five star hotel beautiful hotel perfect stay my wife and i have just monte quinta taxis terrace euros madeira
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2 - 7 of 281 reviews
Reviewed 16 September 2017

We did not realise how Isolated this Hotel is when we booked. It sits half way up a very steep hill, not suitable if you have mobility problems. Although the Hotel operates a Shuttle Bus service it leaves the Hotel at 10am and does not bring you back until 17 15. And there is no Service on a Sunday. It is easy to hop on a local bus but the hill still has to be walked. The Taxis are quite expensive 10 Euros a one way trip.We were told by the Travel Agents we booked with that it took 15 mins to walk into Town, add on another 45mins and that is the true time. That is if you can negotiate the hill. We had paid for a Superior Room but this was not available for 24hrs. so could not unpack. This situation happened to a number of Guests. On a positive note the Staff were friendly and helpful especially in the Restaurant.

Room Tip: The best Rooms are the Superior but expect to wait for availability when you arrive.
  • Stayed: September 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Ken B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 September 2017 via mobile


We loved this hotel , it's lovely the rooms were very nice and comfortable, the hotel is very clean and well run and the staff are very nice, the only negative is the hotel bus which takes you to town only goes twice a day . It's a shame because even if you had to pay a small charge it would be better if it did more trips .the hotel is quite a way up the hill

Stayed: May 2017, travelled as a couple
Thank Mandy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 September 2017

Had an excellent weeks stay at this hotel. Staff were very friendly and helpful.
Rooms were a good size with superb views of Funchal and the sea.
Food Very high standard.
The toboggan run passes by the front of the hotel.
The hotel offers a courtesy bus down into Funchal and can also book trips for you.

  • Stayed: August 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank andersonian72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 August 2017

Let's get straight to the ultimate accolade - we would return to the Mirabela at the first opportunity. As value for money it's first class.
Why? It is set high on the mountainside with glorious views; many of our fellow guests would sit out morning and evening , on the large communal balcony, or just stare out of the windows which all face the bay. There are only 24 rooms so it's a small and intimate hotel and the service is exceptional. Now.....we met all the staff mentioned in other reviews and many more; they were unfailingly courteous and helpful, particularly in the restaurant. Eating outside for breakfast or supper was a delight.
About 25% of visitors in our week were British and we enjoyed the company of Colombians, French, German, Portuguese and Spanish. Language was never a problem for the staff. Many people were returning having enjoyed previous stays.
Nowhere is perfect and I accept some of the comments made in other reviews.
Don't stay here if you want to be in the centre of the action. The hill is very steep and the wicker-baskets come hurtling down the road outside during the day - NOT on Sundays.
Taxis and the bus service are very useful, particularly down to the Town - only 2euros on the buses. Nearest levada in Monte is closed after a fire.
Great holiday.

Room Tip: Lower level rooms look over the pool, higher are probably quieter.
  • Stayed: August 2017, travelled as a couple
    • Value
    • Rooms
    • Service
2  Thank SussexSmiley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2017 via mobile

As the parents of a little baby boy we had our concerns booking the five star hotel Quinta Mirabela- mostly because a luxury hotel normally focuses on luxury and not convenience for families traveling with small children. We chose the hotel with full board based on reviews and with hopes of feeling a little bit of what this luxury hotel could offer. The stay was simply perfect in every way - all caused by three key factors - the beautiful hotel providing a lovely view of the Funchal city, the restaurant with a lovely menu and view of the hills and then.. Daniel Mendes - a waiter that goes above and beyond to give you the best experience- he is always one step ahead ensuring a quick plate is ready when we arrive so our little one did not have to wait for us to order, providing the best conditions possible so our baby could fall asleep and we could have our dinner in peace- he has some great colleagues as well giving a great service throughout our stay but we are specially thankful for Daniel - his service and attention to his guests made us have a truly perfect holiday.

Stayed: July 2017, travelled with family
2  Thank HenrietteMT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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