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All reviews rooftop pool old town ceiling fan central location no air conditioning star hotel glass of sparkling wine great star cable car breakfast included selection of breads three star short stay ideal hotel rooms are clean excellent location nice stay
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Reviewed 9 July 2018 via mobile

We spent one night at Hotel do Carmo before heading up to the mountains. We could not have asked for a better start of our Madeira adventure - thank you to all the wonderful team.

The hotel is very centrally located within the city of Funchal yet is so quiet and idyllic. It has boutique feel with great amenities most personalised service.

We were staying in a standard room and had breakfast included and were greeted by the most welcoming gentleman and his team and glass of prosecco with their compliments!

We have received some of the best recommendations and were explained hotel facilities.

We haven’t dined at the hotel restaurant apart from the breakfast which had a great selection and was delicious.

We also made a use of the swimming pool located on the top floor which was perfect. Great water temperature, loungers and astonishing views across the island. We also came back in the evening to take some extra shots of the sunset!

Because everybody was so friendly it literally felt like staying at your own holiday house rather that the hotel.

We absolutely cannot wait to be back.

Date of stay: July 2018
Trip type: Travelled with friends
3  Thank Burgundy_85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2018

Conveniently located for the Marina and Old Town, this hotel is a little old fashioned, but they've turned that around by playing to it's 60s heritage and theming it.

The hotel is a few minutes walk to the centre, old town and marina, although it's in a more residential area it is very convenient.

The room was on the basic side, but clean and comfortable, with TV, fan, very good wifi and a brilliant mountain view (I think the rooms at the back, without balconies probably have a better view than some of the front with balconies).

The hotel as roof-top pool with fantastic views over the Marina and mountain and the upper sun deck was an ideal quiet place to sit and while away the hours looking at the amazing views.

The breakfast was your standard fayre with a wide selection of juices, meats, breads, cereals and fruit.

By far the best thing about this hotel was the multi-lingual staff who converse quite easily from what I could see in English, French and German, they were so welcoming and absolutely nothing was too much trouble for them.

Room tip: Get a room on the 4th or 5th floor
Date of stay: June 2018
  • Trip type: Travelled solo
    • Value
    • Rooms
    • Service
1  Thank butty24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2018

In need of a little TLC, but the staff are very friendly and extremely helpful. Our room was on the 3rd floor with a balcony, the views were a block of flats and a car park. I would not pay extra for a balcony again as they have a great sun terrace on top of the building. The bedroom was adequate as was the bathroom although a bit on the small side, but it was clean and the bed comfortable. Breakfast was very Continental, a bit skimpy on the hot food. The bar was comfortable and the drinks reasonably priced, all in all a 3 star hotel i would use again.

Date of stay: June 2018
2  Thank JOHN L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2018

I stayed here last month with my Mum, we had a room with a balcony and even thou it looks over the road we used it all the time.
The room is a bit basic but was very clean and I had no complaints!
Breakfast is continental mainly which had a great selection of cold meats, cheese, breads and fresh fruit.
The rooftop pool offers fabulous views of the city, I didn't use the pool as it was still a bit chilly but its a good size for a fairly small central hotel.
The hotel is in a good location, only a 10 minute walk down to the cable cars and 10 minute walk the other way to where the cruise ships come in. Funchal really is a fabulous place to visit, so much to see and do and really lovely people.

Date of stay: May 2018
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
5  Thank Mustang1560
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monica F, General Manager at Hotel do Carmo, responded to this reviewResponded 14 June 2018

Thank you very much for your comments.
We work every day to make our guests happy and it's good to know that you recognize it.
Hope to welcome you again in he future.
Best regards,
Monica Freitas

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 May 2018 via mobile

Stayed here for a weeks holiday. Great welcome at reception with a glass of sparkling wine. The room was spotlessly clean and an equally clean bathroom and everything serviced fully every day. Breakfast buffet had everything you could want with hot food also. A smile every time from all the staff made nothing appear too much trouble. It's an ideal hotel to explore Funchal and Madeira via the various excursions. Would definitely use again.

Date of stay: May 2018
Trip type: Travelled as a couple
2  Thank IanUK721
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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