Staff was really helpful and friendly! The place was very clean and nicely decorated in modern style. Truly a home away from home. We had our 2 year old daughter with us which made the stairs outside the apartment slightly difficult with the pushchair, but it is not far from the bigger roads and our daughter loved to climb the stairs :).
Being right in Alfama was great as there are lots of nice little shops and restaurants almost on the doorstep. Although you could hear music outside in the evenings with the windows open it didn't seem to last till late (maybe 22:00h?) and with the windows closed it was hardly audible. Our little girl did not wake up once in the evening during our stay!
Nearest subway was a bit of a walk (about 20min?) and something to consider with little ones.
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