Sure, the entrance is hard to find the first time, so I recommend you ask the hotel to arrange a private transfer. We did, it was 25 euros and worth every penny to be driven straight there and have our bags taken straight to our room. The hotel is just gorgeous. Its location is perfect - you can literally walk anywhere in Lisbon from it and the bars, restaurants and Fado bars are all around the area. We never walked more than ten minutes to find a perfect dinner. Their recommendations of Magda and her team for restaurants were excellent, they seemed to know precisely the sort of place we love. Breakfast very good. It was a special occasion for us and so we booked the "tower room" and it was HUGE, with stunning views over the river. Again quirky - a lovely mix of modern art pieces and old building. I clearly didn't read the website well enough though, or it wasn't mentioned, but I had expected that the 40 or so steps up to our room would have been the end of the climb. But to get to the outside seating area it was up yet another very tall, very steep, very narrow spiral staircase from within the room. And then to get to the sunbeds was yet another climb up another staircase. So, if you have a heart condition (like my husband) or don't want to climb four flights of stairs to access all your room amenities, book a lower floor! The building is beautiful, its outside terrace stunning, and yes we'd go back.