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“Stay here if you are coming as a pilgrim !”
Review of Hotel Cruz Alta

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Hotel Cruz Alta
Ranked #21 of 40 Hotels in Fatima
Certificate of Excellence
Reviewed 24 September 2017

The best part of staying at Hotel Cruz Alta was it's proximity to the Fatima Sanctuary and Fatima Basilica and Church of Apparitions. We went in the night to pray at the church of apparitions and say the rosary and take part in the candle light procession where pilgrims from all corners of the world come to honor Our Lady.Our hotel being so close to the church was a real advantage. Besides the proximity to the church what we liked were the spacious rooms and a good spread for breakfast and dinner. For dinner they would offer a complimentary bottle of wine on every table which was very welcome !

  • Stayed: October 2016, travelled with friends
    • Location
    • Sleep Quality
    • Service
1  Thank dsagloria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jorge J, Gestor de Relações com o Cliente at Hotel Cruz Alta, responded to this reviewResponded 27 September 2017

Dear dsagloria,

Thank you for your comments and evaluation.
In fact, most of our guests really like the proximity to the Sanctuary of Fatima!

Best regards
Jorge J.

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2 - 6 of 79 reviews

Reviewed 3 November 2016 via mobile

This hotel is right next to the Fatima Shrine. It's a stone's throw away from the Holy Trinity Chapel. It's relatively new, considering that there's a niche for a refrigerator, but no refrigerator yet. We were there Oct. 12 and 13 and we saw new furniture delivered on the 13th. I like it for it's convenience and the food is not bad. This hotel is walking distance to a Pingo Dolce (grocery) if you need to buy salad to supplement your meals, as well as water to drink. The hotel offers wine and water for a fee if you don't want to look for Pingo. It is also within walking distance to the Stations of the Cross as well as the houses of the three visionaries. This is a long walk so one can take the minitrain for 2.50€ if one does not feel like walking. There are handcrafted items for sale at the village of the three children. The prices are very reasonable. The workmanship of the poncho and tablecloth that I bought was impressive. If you are lucky you can meet St. Lucia's cousin, Maria de los Angeles.

Stayed: October 2016, travelled as a couple
1  Thank Rosario L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
João M, Gerente de relações com clientes at Hotel Cruz Alta, responded to this reviewResponded 17 November 2016

Dear Rosario L,

Thank you for sharing your opinion about us in Tripadvisor.
We are very pleased with your commentary and very glad to know you had such a good stay in Fátima with us.

The staff wish you a Merry Christmas and good wishes for the year 2017.

King Regards,
João Monteiro

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Reviewed 27 November 2015 via mobile

Excellent hotel just across the street from the Basilica. Within minutes of everything. The room Was Very spacious and comfortable. With a corner balcony Was a great stay. The Breakfast Bar was very well stock and was delicious with good coffee. The staff, was making every effort and going out of their way to make sure you will have a nice stay. Mr. Jorge is a big asset to this establishment. He was so friendly as he even tried to fix my broken luggage. He show me where are the attractions and how to get there. I had a great spiritual pilgrimage to Fatima and this was one big part of it. I really appreciate your great attention to details. Thank you very much.

Stayed: November 2015, travelled solo
Thank Carmen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
João M, Gerente de relações com clientes at Hotel Cruz Alta, responded to this reviewResponded 2 December 2015

Dear Carmen R,

Thank you for sharing your opinion about us in Tripadvisor.
We are very pleased with your commentary and very glad to know you had such a good stay in Fátima with us.

The staff wish you a Merry Christmas and good wishes for the year 2016.

King Regards,
João Monteiro

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 October 2013

I booked this hotel like many others from reviews I had read and found it to be a little gem.
It is so convenient to the grotto and services just out the front door and across the road and
You are there. The rooms are clean comfortable and very spacious. The breakfast is continental style but delicious and more than you could possibly eat and just like being at home.
But what really makes the hotel special is the friendly welcome from reception and assistance
With anything your require. On the morning of our departure the gentleman on reception
Jorge was so efficient ensuring that everyone was looked after for breakfast, also checking people
Out and was so helpful and nice. I would highly recommend this hotel for a visit to Fatima
And was such good value. It's sister hotel up the road is also to be recommend for evening meal
We went for the buffet for around €16 and was great value. One word of caution re Fatima and indeed Portugal in general and something I experienced for the first time this year is to beware of
Fares being charged by taxis. I had bad experiences in Quarteria, Fatima and Lisbon in this regard. Check out what the going rate for your trip is with your hotel and don't pay them roughly anymore than that. We had a taxi in Lisbon demand €15 for what was a €5 trip, needless to say he did not get it ...we also had a taxi driver in Fatima request €7.7O for journey from hotel to bus station a journey that cost €5 on our way in. However this is no reflection on this hotel which as it say is a gem.

  • Stayed: October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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4  Thank Mary H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2013

The four of us had a very nice stay at the Cruz Alta. The front desk staff Debora, Samuel and Jorge were very helpful, polite, with a pleasant personality. It was nice to be greeted by their smiling faces. Jorge had a lot of knowledge of all the important places to visit and gave us some very valuable information. The Hotel was very clean and well lit. The best part was the close proximity to the Basilica - just a few minutes away. The inclusive breakfast was substantial which was good value for the money. We will definitely come back and would recommend this chain of hotels to our friends. The only negative was that there was no mini fridge in the room at the Cruz Alta but I've learned since that their other hotels are equipped with it. All in all it was a enjoyable stay.

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  • Stayed: October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Dorothy-Soares
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Cruz Alta

Address: Rua Conego Manuel Nunes Formigao 10, Fatima 2495-417, Portugal
Region: Portugal > Central Portugal > Santarem District > Fatima
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#9 Family Hotel in Fatima
Price Range: €28 - €97 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Cruz Alta 3*
Number of rooms: 43
Official Description (provided by the hotel):
It is a small and quite hotel, with only 43 rooms, all carefully ready to receive you in a calm, modern and comfortable style. The hotel is located just in front of the new Holy Trinity Church, part of the Sanctuary of Fatima. Just across the street there used to be a Big Cross (“Cruz Alta”) that gave the name to the hotel.Modern decoration involves warm and strong colors, both in public areas as in the rooms.All hotel areas are connected to the internet by broad band wifi. Also available there is a business corner with internet access, where the guests keep in touch with their home, or just print a document.There is also a garage, which is very convenient, as the access to the Sanctuary from the hotel is obligatory made by walking. ... more   less 
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Also Known As:
Cruz Alta Hotel

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