We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (2,447)
Filter reviews
2,447 results
Traveller rating
1,921
392
90
31
13
Traveller type
Time of year
LanguageAll languages
More languages
1,921
392
90
31
13
Show reviews that mention
All reviews beautiful hotel sea view star hotel upgraded to a suite pool staff boca do inferno breakfast buffet wonderful stay turn down service beautiful room town centre sun loungers nice pool lisbon airport belvedere terrace portugal
Filter
Updating list...
390 - 395 of 2,447 reviews
Reviewed 17 July 2017

Hotel is very good and service is excellent. Location is great. Restaurants & food are a bit dull. All personnel has excellent service attitude and overall feeling is very good. I might come back one day.

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank tapanip2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grupo_Hoteis_Real, Gerente at Grande Real Villa Italia Hotel & Spa, responded to this reviewResponded 26 July 2017

Dear Guest,
It was a real pleasure to read your review and to learn how much you enjoyed your stay with us. Thank you for all your compliments to our staff. We will get your comments to our team. Our guest satisfaction is our daily motivation, and it's always an honor to find out that our Guests were very happy with their stay.
We look forward to welcoming you again, hopefully soon.
Kind regards,
Cristóvão Silva - Real Experience Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2017

Incredible resort. Just what we needed in the first few days of our honeymoon before heading into Lisbon and then on to Morocco. The staff gave us an ocean view room view upon learning it was our honeymoon and enabled very early morning check in, in addition to a delivery of chilled champagne and snacks. The salt water pool is a great touch, and the restaurants on site serve superb food. The staff was all extremely friendly. Would highly recommend this resort for anyone looking for a low-key vacation in proximity to Lisbon.

  • Stayed: July 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Stephen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grupo_Hoteis_Real, Gerente at Grande Real Villa Italia Hotel & Spa, responded to this reviewResponded 26 July 2017

Dear Guest,
We were delighted with your comments regarding our Hotel.
Thank you for taking the time to leave us such a kind comment. We will let our team know your opinion.
We hope to see you again in the near future.
Kind Regards,
Cristóvão Silva - Real Experience Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2017

The hotel is in a great location 10 minutes walk by the sea from the centre of Cascais.

We had room with sea view which was great.

The Hotels facilities are excellent, including several bars and restaurants and a very nice swimming pool.

The reastaurant, bar and pool staff provided an outstanding service.

  • Stayed: July 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Vincemil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grupo_Hoteis_Real, Gerente at Grande Real Villa Italia Hotel & Spa, responded to this reviewResponded 26 July 2017

Dear Guest,
Thank you for the comment and for leaving us your great opinion of our Hotel.
It’s very special for us to learn that your experience was great and that you had the opportunity to know other people and had such a pleasant stay with us.
It's for comments like yours that our team works daily.
Kind Regards,
Cristóvão Silva - Real Experience Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2017

Just if the room's carpet was clean everything would have been great.
But everytime i walked into my room it looked so bad on the floor.

except that service is great , people are very kind and breakfast is unbelievable!

  • Stayed: July 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Fialzouz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grupo_Hoteis_Real, Gerente at Grande Real Villa Italia Hotel & Spa, responded to this reviewResponded 26 July 2017

Dear Guest,
Thank you for your review, which deserved our best attention.
We assure you that your comment will be shared with the team responsible in order to answer our Guests' needs and preferences. We can tell you that we are undergoing gradual refurbishment in the rooms according to our availability.
We look forward to welcoming you again to our Hotel.
Kind Regards,
Cristóvão Silva - Real Experience Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2017

The grande real villa Italian is a superb hotel!! From the views to the fantastic staff & facilities...the only fault with the place is the slow food service, but you're on holidays...what's the rush?

  • Stayed: July 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank laurasX9122UJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grupo_Hoteis_Real, Gerente at Grande Real Villa Italia Hotel & Spa, responded to this reviewResponded 26 July 2017

Dear Guest,
Thank you so much for your constructive comments and review. It was a real pleasure to read your review and how much you have enjoyed your stay with us.
Only demanding Guests like you allow us to improve our service and continue to exceed expectations.
We look forward to welcoming you again, hopefully soon.
Kind regards,
Cristóvão Silva - Real Experience Manager


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews