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All reviews indoor pool each evening lovely walk plenty of sunbeds fridge balcony euros ocean train
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Reviewed 4 March 2020

First floor rooms badly soundproofed, lots of noise from the neighbouring rooms (toilet, TV, "activities", vacuum cleaning in the corridor at 6:00 am). Very annoying. Every night my sleep was interrupted..

Date of stay: March 2020
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Pestana Hotel Group
Thank Hoenneknoevel
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Pestanacascais, General Manager at Pestana Cascais Ocean & Conference Aparthotel, responded to this reviewResponded 5 March 2020

Dear Mr. Hoenneknoevel,

Thank you for choosing Pestana Cascais Hotel in your recent trip to Cascais and for sharing your experience with us. We are very happy to note that you have enjoyed your stay but, as we believe that the best can be improved, we will continue always in search of improvement so that in future we can not only meet your expectations but exceed them.
I would like to tell you that, at this moment we are making some improvements in our Hotel. So the next time you come over, you will see new kitchenettes. Your comments will be passed to the whole team and we hope to see you back soon at our Hotel or other Pestana Hotel

Best Regards,

Miguel Metello,
Area Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 January 2020

Had a fab time , would highly recommend ,,,

Had half board Breakfast amazing choice , dinner great variety each evening
Taxi into Cascais approx 5 euros .

Staff, Room , Facilities, Food , all excellent value for money ...

Date of stay: December 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Pestana Hotel Group
Thank mrsgreen2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Pestanacascais, Owner at Pestana Cascais Ocean & Conference Aparthotel, responded to this reviewResponded 7 January 2020

Dear Mrs. Green,

Thank you for choosing Pestana Cascais Hotel in your recent trip to Cascais and to sharing your experience with us.
We are very happy to note that you have enjoyed your stay, specially our facilities and our food.
Your comments will be passed to the whole team and we hope to see you back soon at our Hotel.

Best Regards,

Miguel Metello
Area Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 January 2020

The hotel is really great and all looks clean. Room was really beautiful and I really liked that it has a balcony. The soap in the bathroom smelled really nice. Breakfast is amazing, lots of good options, and the breakfasts room is beautiful. I haven't tried the pool or the gym, but they both looked really nice. The only strange thing that happened was on the second day at breakfast; we chose to stay at a table near the window to eat, and then tons of ants marched in from the window side. Personnel we came in contact with was very nice and polite, big plus. Should I ever return to this wonderful city, I will definitely choose the same hotel.

Date of stay: December 2019
    • Value
    • Sleep Quality
    • Service
2  Thank snm_nicoleta
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 31 December 2019 via mobile

Have stayed in many Pestana hotels and Posada previously so was comfortable to book this one. However, this is BASIC. Very dissapointed. The best offering is a bottle of water on arrival, just the one, no matter how long the stay. That sets the tone. Shower/hand gel is nailed to the wall, no nice bottles of body lotion etc here, no tissues or any of the items normally provided. There is a sink and electric hob in room together with a couple of pans?? and mugs. Fridge made a helluva racket so had to be turned off at night. There was a large (100) party of bridge players so the restaurant was like a monkeys tea party. Tried to get in early/late but somehow never managed to have a civilised meal. The dining room is quite small and the party would have been better accommodated in the conference room for theirs and our sakes. Lockers in changing room had no keys so couldn't leave any valuables for swimming. Can continue but you get the picture. Location is out of cascais, bus stop is about 10 minutes walk away. Also a road back from the sea cliff tops so yes you can see the sea but only from a distance.

Date of stay: December 2019
Trip type: Travelled with friends
2  Thank glenda h
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 1 December 2019

It takes half an hour to walk to the town. But there are nice restaurants at Guincho 5 minutes away. the hotel runs an hourly bus on weekdays, which takes about 20 minutes to the bus station. Nearby a train into Lisbon takes about half an hour and runs about every half hour. The hotel has a good view of the Atlantic.

The outdoor pool was cold in June and the indoor just cool. The buffet is overwhelmed when the coachloads of Spanish children all arrive together. So go early.

It is a medium price hotel with a good location and two large pools. The bar area is gloomy as is the buffet, which looks out onto the indoor pool.

Date of stay: June 2019
2  Thank jamesensor2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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