We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Hotel Mirachoro Praia(Carvoeiro)(Great Value!)
US$263
US$207
Expedia.com
View Deal
  • Free Wifi
  • Free Parking
O Castelo Guest House(Carvoeiro)(Great Value!)
US$152
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Beachfront
US$326
US$305
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$210
US$204
Hotels.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Tivoli Carvoeiro(Carvoeiro)
US$356
US$302
Booking.com
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
US$210
US$202
Expedia.com
View Deal
  • Free Parking
  • Pool
Pestana Golf Resort Gramacho(Carvoeiro)(Great Value!)
US$131
US$128
Orbitz.com
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
Savings alert! 38% below average rates

The price you found is 38% lower than this hotel's average rate of US$206/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Placid Village(Carvoeiro)(Great Value!)
US$209
Expedia.com
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
Colina Village(Carvoeiro)(Great Value!)
US$7,772
TripAdvisor
View Deal
  • Free Parking
  • Pool
Reviews (710)
Filter reviews
710 results
Traveller rating
364
252
66
17
11
Traveller type
Time of year
LanguageAll languages
More languages
364
252
66
17
11
Show reviews that mention
All reviewspimenta pretaon site restaurantroof terracethe cliffwashing machinesea viewnice resortpool areacleaning staffpleasant staylovely beachself cateringexcellent staywalk into townliving roomtable tennisfully equipped kitchen
Filter
Updating list...
28 - 33 of 710 reviews
Reviewed 17 September 2017

We were staying at the apartments and had two excellent meals in the restaurant. Good choice, great food beautifully presented and we were so well looked after by our waiter, Joao. He was friendly, efficient, knowledgeable and couldn't do enough for us. A real asset to a very good restaurant. We'd definitely recommend it.

Room Tip: The apartments were fine but some in need of a refurb. This review is really about the excellent restaurant.
  • Stayed: September 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank scotstripper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management_PPG, Director of Sales at Pestana Palm Gardens, responded to this reviewResponded 9 October 2017

Thank you for taking the time to review us on Tripadvisor, we are very pleased to hear that you enjoyed your stay with us and that you took the opportunity to also try the Pimenta Preta Restaurant. We will of course pass on your comments and we will look forward to welcoming you back again in the very ner future.
With our very best regards
The Management
Pestana Palm Gardens

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 September 2017

For a late night arrival, it is not unreasonable to expect signage for the premises of a major Hotel group, to be easily visible. Sadly a secondary lighted clear sign for the restaurant - which I was not acquainted with, detracted from plaques on either side of the entrance.In the split second to drive by, whilst the Hotels name is clearly obvious....IN DAYLIGHT ! - in the dark, the restaurant sign about 2-3m higher than the plaques on the entrance wall, draws the eye...and the entrance is easily missed !!
That said, the facility is excellent, classy.immaculate cleanliness in all aspects and comfortable. Staff are exemplarily friendly - as is the reputation of the Portuguese. Superb pool. Reception staff particularly commendable.

Room Tip: Our appartment - in common with many rooms,was overlooking the sea...really nice!
  • Stayed: September 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Cymro12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management_PPG, Director of Sales at Pestana Palm Gardens, responded to this reviewResponded 9 October 2017

Thank you for your review of Pestana Palm Gardens, we are pleased to see that you found our facilities to be excellent, classy and immaculate as well as comfortable and that our staff was particularly commendable. With regard to the signage, we have taken good note of your comments and have asked our maintenance department to find a solution to make the signage more visible. We do sincerely apologise for the difficulties you had in finding the resort. We hope to welcome you back to the resort in the very near future.
With our very best regards
The Management
Pestana Palm Gardens

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 September 2017

This was our fourth trip to Carvoeiro so know the area well. Being further out is fab, and the new pavement into town means walking in and out is easy. If you are happy with a bit of a stumble you can also walk down via the cliff 'path' and then take the boardwalk - at dusk / sunset this is stunning. The local beach is also really accessible and wasn't overly busy either. O Stop is not excessively expensive for ice-creams and drinks once there, and we booked a boat trip along the coast which everyone really enjoyed.

We spent 11 nights in a two bedroom townhouse. Accommodation was spacious and perfect for our needs, although a little tired in places. Aircon was effective and not too noisy.

The property was clean on arrival (although fridge still had previous residents food in there) but it wasn't cleaned again. We booked via Holiday Rentals so perhaps not the resort's fault, but regradless of the resort guide in the property saying it would be cleaned twice per 7 night stay, when I checked at reception I was told nothing had been booked. I found towels and sheets in a cupboard so swapped them mid stay, but it wasn't something I was expecting to do on hols!

On the plus side, fresh pool towels were an extra we weren't expecting.

The pool area isn't huge, and it was pretty busy at times - Aug school hols so expected that - and there are lots of rules about diving, inflatables, reserving sun beds etc. None of these are enforced. While relaxed about inflatables and diving (for parents to manage responsibly in my view), because the area is small reserving sun beds was a real pain. We frequently saw people unable to find somewhere to sit, but the reserved beds not being used - in one case four loungers were out of action for five hours!!! If the hotel enforced this, even just politely and once a day there would have been space for all - dissapointing.

Hotel and bar staff were friendly and helpful, nothing was ever too much trouble. Many of the townhouses are privately owned so lots of people are frequent visitors, a positive endorsement of a consistent approach.

Overall, Pestana Palm Gardens is a solid, no frills family resort. It had everything we needed for a great holiday.

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Service
2  Thank Amy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2017 via mobile

Simply delightfull. Amazing location, pleasant rooms, great facilities, attentive staff, wonderfull service, amazing everything. Special thanks to the staff for going that extra mile to make us feel at home :) Unforgetable stay.

Stayed: August 2017, travelled with friends
2  Thank cmpxdasilva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2017 via mobile

Enjoyed our week's stay at the pestana palm gardens in a 2 bed townhouse villa. The villa was clean and comfortably furnished (cleaned and beds made every day). The swimming pool was within easy reach and there was plenty of space for all those who wanted to swim although sunbeds (as everywhere) were often fully used or "reserved". The complex provided towels for the villa and you could also get towels for the pool which could be changed every other day. There were lots of rules about swimming pool use (no inflatables, no diving, etc.) which everyone seemed to ignore and did not seem to be monitored.
We also used the tennis court and table tennis facilities (bookable in hour slots at reception with loan of rackets/bats and balls available for free) which were in good condition though my son's mood wasn't when he kept losing (not helped by the heat and hormones!).
We did use the villa more as a base to explore from and didn't spend much time around the site.
It was around a 20 minute walk into carvoeiro (up hill on the way back!) and about a 10 minute walk to the small beach (take note of tide times as the high tide means little beach available).
We had a couple of nights where it was noisy till late (midnight) with a DJ and a singer which wouldn't have been too bad but that the children's room faced onto the pool where the music was played.
I found the equipment in the villa quite old (washer, kettle, toaster, etc) and whilst it still worked, it wasn't as speedy or efficient as newer equipment - and the garden drying rack was quite rusty. Also the shower door for our downstairs shower just could not be opened or closed.
Air con was good and worked well. Didn't enjoy that the electricity went off when you went out (as key card was for the electric) meaning you couldn't leave the washer going or a phone charging.
Loved the upstairs dryer on the balcony where the air con output dried the clothes - great idea!
All in all, a nice quietish place to stay and a good base to use to explore from but quite pricey. Not somewhere to go if you want entertainment, kids clubs, etc.

Stayed: August 2017, travelled with family
1  Thank Kathryn N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management_PPG, Director of Sales at Pestana Palm Gardens, responded to this reviewResponded 28 August 2017

Thank you for taking the time to write your review of your stay at Pestana Palm Gardens. We were very pleased to learn that you found our accommodation to be spacious, well equipped and clean and that you also found our Reception Staff to be helpful and friendly. We were however, sorry to see the low score given. We hope that we will be able to welcome you and your family back on another occasion when we will do our utmost to ensure that you have an enjoyable stay. With our very best regards.
The Management
Pestana Palm Gardens

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews