Usually I research every hotel by using Trip Advisor and this time I had been looking at wrong Mar A Vista in Portamaio. How we paid the price......
Firstly it's situated on the Old Town part of Albuferia which is nice, at the top of a hill giving great views all around. That is the ONLY positive.
We arrived and fro outside it looks ok. Then you walk in the door and it's like going back 30 years. Everything is old and very dated. The people on reception were just ignorant and literally grunted bar a couple of them. The place is so dark inside as they dont have any lights on until dark and it's all really dingy.
The bar is laughable as it's never open and no one sits in reception unless its to use the free Wi-Fi (which was actually quite fast) though they don't advertise they have it unless you ask.
Our room had a great view. The end! The room was so miserable and tired it was untrue. There was a TV, a rusty fan and a fridge. The lights were on the walls and all the furniture was years old and tatty. The beds are hard as rock and looked dirty. In fact everything looked dirty including the floors and the bathroom.
Breakfast is laughable. It's on the top floor and it's self serve with rolls, cheese, ham and cornflakes. Coffee if from a cheap machine that dispenses it for you and tasted like nothing I've ever tasted before. We only went once and never went again.
The stairs are a health & safety risk as you can't see where your walking with no windows or light.
Most of the time there was no hot water. I asked at reception and they said the boiler was broke! Thanks. Not even a hint of getting it fixed. They just looked at you like you were mad.
There is no kettle, cups or glasses. In fact nothing in the room apart from the wardrobe, chair, beds and a desk and of course the bathroom.
The area is actually ok and a lovely hotel on the corner we looked at with envy each day.....
Maid service was a wipe with a damp cloth and made your bed. It was so depressing going back after having a nice day out, you just felt depressed going through the doors.
The only plug socket is based in the bathroom right above the sink. Really handy to charge your camera/phone.
It's all VERY basic. Reminded me more of a hostel than a hotel. So if you literally wanted a bed to sleep and nothing else on a really tight budget I guess it's for you. If your looking to have a nice relaxed holiday and returning to your light, airy clean room for a shower forget it.
We did actually ask to move rooms and were told we couldn't by reception manned by a young guy who was totally uninterested.
I have to say it's the worst place I've ever stayed in my life either in the UK or abroad.
We left after a week as we couldn't take any more. We went into main Albuferia and got a lovely apartment for our remaining week which was bliss!!!!
We complained when we left to the Manager who stood and agreed with everything we said. He said that it shouldn't be allowed to be open in it's current condition and been complaining for ages to his higher managers to get something done.
Looking back it was stupid of us to not spend an extra £200 on our holiday and be happy from day one. A mistake I will not make again in a hurry. Please check out my photos of the lovely 'room'.
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- Also Known As:
- Mar a Vista Albufeira, Portugal - Algarve