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Reviews (1,427)
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All reviewsoud huis de peellaertyouth hostelbeautiful hotelexecutive roomsister hotell'occitane toiletriessauna and steam roomhigh ceilingsthe main squarereception staffpublic roomscar parkold world charmshort walkbreakfast was excellentcentral locationsmoked salmon
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Reviewed 17 March 2018 via mobile

The stay at peellaert hotel was very enjoyable. The service was especially nice. The hotel is very beautiful with an antique bruges style and the breakfast is very good.

The people were very attentive to our needs and welcoming.

Stayed: March 2018, travelled as a couple
Thank Betbeze P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Valentine P, Guest Relations Manager at Hotel The Peellaert, responded to this reviewResponded 29 March 2018

Dear Betbeze,

Thanks for sharing your experience of your stay on TripAdvisor.
It's a pleasure to read that you have enjoyed the historical setting of the hotel, our extended breakfast as well as the service of our teams.

We hope to welcome you again in the near future!

Kind regards,
Valentine

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2018

Top hotel, top staff, top breakfast, everything you expect and some more

This is the real deal, at a fair rate. They also have a car park at the rear of the building

The breakfast is included and is extensive

You will not be disappointed here for sure

  • Stayed: March 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank paullynas62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2018 via mobile

Nice hotel in great location. My disappointment was that the service and hospitality were not 4 star standard. There was a lack of generosity that I found tainted the experience. When I asked for a small amount of milk for a cup of tea (typical Brit) I was billed €3... When I asked the woman at breakfast if they could do a boiled egg having run out in the breakfast buffet she just said no and didn’t even check with the kitchen. Small things but just generally give an impression of lack of care. Also on the Saturday night it was very noisy up to 5am from the hostel opposite (not the hotels fault) but worth bearing in mind in terms of getting a back facing room if possible. Overall, nice enough place but not 4 star in my opinion.

Stayed: March 2018, travelled as a couple
1  Thank Emily H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Valentine P, Guest Relations Manager at Hotel The Peellaert, responded to this reviewResponded 29 March 2018

Dear Emily,

Thanks for sharing your experience with us.

I am sorry that you felt the hotel was not 4 star, although our teams provide daily their best to give our guests the best possible experience in our historic hotel.

We offer free coffee facilities in all our rooms. Every room disposes of a kettle, a Nespresso machine. The coffee, teabags, sugar and creamer cups are replenished daily. It is indeed true that, if you prefer milk instead of creamer, this needs to be ordered in the bar, as I have informed you also while serving your order.

We sincerely hope that we can welcome you back again in one of the hotels of The Swan Hotel Collection, in order to regain your trust in our hotel group and in Hotel The Peellaert in particular.

Kind regards,
Valentine

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 March 2018

We booked this hotel after reading previous good review on trip advisor and were not disappointed. The room (201) was comfortable and quiet, really couldn't fault it. The staff, Rani, Simon and Bjorn couldn't have been more helpful. They helped with train times, taxi booking and eating recommendations always with a smile. A very nice breakfast but I did think the charge that some booking companies are quoting of £18 was a bit OTT, we booked with Expedia and it was included in the price, the room being very slightly more expensive to compensate, but not that much more.
The hotel is really convenient for the two big squares, Burg & Markt being only about a 5 minute walk. See my other reviews for more info on what we did and where we ate

Room Tip: Room 201 was great for us, it is a 'standard' room
  • Stayed: March 2018, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank jackie c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 March 2018

Nice place, full of old world charm. A bit soulless. Well-located. Helpful staff. Breakfast buffet a bit too industrial. Rooms comfortable, with everything one could wish for. Nice to have steam rooms in gym.

Stayed: March 2018, travelled as a couple
Review collected in partnership with this hotel
Thank LAURENCE W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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