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Lace Hotel
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Reviews (308)
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All reviews't zand squarepushed togetherhotel is cleannice stayspent one nightcentral hotelcontinental breakfastnight staypastriestrain stationthe main squarelarge roomshort staybeautiful citybrussels
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4 - 9 of 308 reviews
Reviewed 29 January 2018 via mobile

Hotel is well located and with the price it was too good to be true.

Service seemed fine on arrival, however in discovering our twin room was a double I went to reception to ask for this to be changed. The man on reception was instantly unbelievably rude and hostile and constantly interrupted me. After refusing to do anything I eventually persuaded him to have someone come up separate the beds for us. This was done as requested shortly after but the whole interaction was completely unnecessary and left a sour taste in my mouth.

Bathroom was tiny like a cruise ship bathroom and shower didn’t drain so it flooded. The room stunk of cigarette smoke and was loud all night due to nearby bars. The beds were very squishy and therefore not very comfortable. P

Overall would avoid at all costs

Stayed: January 2018, travelled with friends
Thank kiwimichelle77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 January 2018 via mobile

Did not enjoy our stay at all. Both beds were very old and awful to sleep in - broken, thin and dirty. Woke up every morning with a back in pain and barely slept because of poor beds and noise. We are a young couple and the two single beds were both appalling , never experienced anything like this. The room is tiny and has no airflow or air con, therefore if you put the heating on when it’s cold, you end up sweating ans then have to open the window if it gets too hot. When you open the window, you are sleeping what feels like above a night club and the sound is inbareable. So unsatisfactory beds, very average dirty linen, no air movement, loud music until 6am, shower drain clogged each morning leaving bathroom full of water (tiny porter loo looking bathroom) and to top it off, you couldn’t use the cupboards because the bed was so close, they couldn’t open. The room looked nothing like the pictures and we may as well slept in a car or a hostel. Only bonus was that it was close to central market square but I’d rather catch a bus in everyday then stay here again. It was a very unpleasant experience - I wouldn’t recommend staying here for anyone at any budget.

The hotel has had a chance to respond, I did email them directly for feedback, non received in return. Been 1 month now.

Stayed: December 2017, travelled as a couple
Thank Michael E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2018 via mobile

We came during a very busy week, and were incredible happy to find a hotel that wasn’t fully booked (I should have booked in advance!!). The room was cheap, and we even got 15euro of the price if we paid cash. But room is super basic, bathroom looks like an airplane bathroom but with a tiny shower added, and the beds aren’t very comfortable.

Stayed: December 2017
Thank Frederique B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 November 2017 via mobile

There was a group of us who travelled to Bruges for a Birthday weekend and the hotel was in a great location, however it is very basic. If you're looking for somewhere cheap, in a good location just to put your head down this is the place.

Stayed: November 2017, travelled with friends
Thank Jemma C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 November 2017

We decided for this hotel because of the good price and location and it's exactly that, good price for great location. The room was small and the toilet it's a prefab one similar than the one that must be in the International Space Station.
Anyway it's not a bad option if you are not going to stay longer in the hotel.

  • Stayed: October 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Edu M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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