My friend and I stayed for two nights for a Patrick Fiori concert. She had the ground floor room and I was directly above her. Both rooms were lovely. The staff were helpful and charming.
We had two great breakfasts at HEMA and two meals at La Valasiane.
I had a few problems with the lights - dealt with by housekeeping.
Despite my reservations about not being on the ground floor I had no problems apart from leaving when I had to take my bag down and go back for handbag.
Overall it was a great stay and I highly recommend the hotel as a great place for a visit.