Beautiful Hotel unfortunately the dininng room staff did not live up to the 5 Star rating. I was also surprised that it had achieved a Trip Advisor Hotel of the Year 2018. In line with the earlier comments, we (party of four) had similar experience of poor service. We were early into the restaurant so we were served with our starters quite quickly but the mains took forever and after a very long wait we had to ask for desserts and coffees. The coffee order took so long, we asked where they were, unfortunately as a result we ended up with a double order of caffeine! Although the service was bad, the food was very nice.
Breakfast the first morning was okay, the next two days were dire, items missing, coffee and tea seemed to be a problem. It seemed to me that there were insufficient staff in place and the existing staff looked very stressed and miserable. More
- Free Wifi