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“Our home base in Belgium”
Review of Hotel des Galeries

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Hotel des Galeries
Ranked #13 of 199 Hotels in Brussels
Certificate of Excellence
Reviewed 12 September 2017 via mobile

Stayed four nights on a trip to Belgium. Hotel is very well located, a bit confusing to find because it doesn't have clear indication. Despite of being next to restaurants and shops you can't hear any noise from outside. Room is big, bed is very comfortable. Room has espresso machine and kettle. Grand Place, cafes are around the corner and train station is several minutes walk. Very convenient for taking day trips.

Stayed: September 2017, travelled as a couple
Thank ymandj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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16 - 20 of 391 reviews

Reviewed 7 September 2017

We stayed here three nights in August and it is the perfect location in Brussels! This is a unique hotel located right in the Galeries shopping area. There are lots of restaurants within walking distance as well as several chocolate shops – you won’t go hungry! The front desk staff are warm and friendly, and will be happy to assist you in any way they can. Our room was large with modern décor, and the wifi worked well. The breakfast buffet was very nice. We would stay here again when returning to Brussels.

  • Stayed: August 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank OBwan49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhilippineGr, General Manager at Hotel des Galeries, responded to this reviewResponded 25 September 2017

Dear OBwan49,

Thank you very much for taking the time to post your opinion about Hôtel des Galeries on Tripadvisor.

I am glad to read that you enjoyed the front office team, the central location next to so many yummy places and the design of the room. We work hard everyday to improve and maintain our level of service and comments like yours are the reward of our work!

We hope to have the chance to welcome you back soon.

Best regards,

Philippine

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2017

We loved our stay here. The design of the hotel was beautiful and the amenities were high class. We actually had a weird medical emergency before showing up. My wife was bitten by an unknown insect and her foot was very swollen. We speak English, so we relied heavily on the staff of the hotel to call and find us care. They brought in a doctor and helped us call around to pharmacies to find the medication he prescribed. If it weren't for the helpful staff, we don't know what we would have done. It all ended well. Thanks to much to the staff.

  • Stayed: August 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank alandavidmccoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhilippineGr, Directeur général at Hotel des Galeries, responded to this reviewResponded 6 September 2017

Dear Mr Alandavidmccoy,

First of all I hope your wife's feet is better now?

I would like to thank you for taking the time to post your review online. It is crucial for us to get all possible feedback from our guest.

I am glad that you enjoyed your stay with us and that the front office staff was able to provide you with the assistance you needed. We all know how difficult it can be to get around in a country that is not yours!

We hope to have the opportunity to welcome you back soon at Hôtel des Galeries!

Best regards,

Philippine

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2017

You the hotel is very quant, beautiful rooms, very comfortable beds, very clean. The staff is very nice and it is in a central location.
Unfortunately our room faced the street. From about midnight until 04:30 there was nothing but the sounds of drunks cheering yelling and having a great time (even through the earplugs).
This is the only reason I can't give a better review.
The restaurant is amazing for dinner. Best we could find in the area for dinner (not as impressed with breakfast)

Room Tip: Do not take a room facing the street.
See more room tips
  • Stayed: August 2017, travelled with friends
    • Location
    • Cleanliness
    • Service
1  Thank Frank_1268Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhilippineGr, Directeur général at Hotel des Galeries, responded to this reviewResponded 6 September 2017

Dear Mr Frank,

Thank you very much for taking the time to post your opinion on Tripadvisor, it is very important for us that we get all possible feedback from our guest.

I am glad that you enjoyed our comfortable VISPRING beds, the cleanliness of the rooms and the friendliness of the staff. I am sadden that you couldn't find the sleep we all deserve. Indeed we are located in the very center of Brussels and people like to enjoy beers until late at night. All our windows are double glazed and we have inside shutters for increased sound proofing. It is also possible to request upon reservation a quiet room either facing our inner patio or above the beautiful Galerie du Roi. If in the future you decide to give us one more chance I will be happy to handle your reservation (pg@hoteldesgaleries.be).

I am glad to read that you enjoyed the cuisine of Benjamin Lagarde our Chef. He takes pride in cooking only local, fresh and seasonal products. ALL house made.

Please do not hesitate to contact us!

Best regards,

Philippine

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Reviewed 30 August 2017

Ideal location, lovely design, clean, friendly staff, good value - truly only positive things to say. Didn't go to the restaurant, but room service was quick and pleasant. Would certainly stay there again on another trip!

Stayed: August 2017, travelled as a couple
Review collected in partnership with this hotel
Thank 10Kristen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel des Galeries

Address: Rue des Bouchers 38, Brussels 1000, Belgium
Region: Belgium > Brussels
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Room Service Suites
Hotel Style:
Ranked #13 of 199 Hotels in Brussels
Price Range: €119 - €224 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel des Galeries 4*
Number of rooms: 23
Official Description (provided by the hotel):
THE HOTEL DES GALERIES, A HOTEL WITH HISTORY At the corner of the Galerie du Roi and Rue des Bouchers, just a stone throw away from the famous Grand-Place and Manneken-Pis, the Hotel des Galeries is registered at the heart of a historic world monument, the Galeries Royales Saint-Hubert, built in 1847. This boutique-hotel with listed façades offers a charming experience in Brussels’ emblematic city centre. ... more   less 
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