The front of house hotel itself presents well. The staff were always available and very pleasant.
The breakfast is good, continental, no bells and
I enjoyed the memory foam pillows in our room.
The location is great for metro access and only a short walk to Grand Place.
Our room looked nothing like the pictures on the website and was very dusty. There are no tea/coffee facilities in the room, nor is there a working kitchen/room service. So our only option within the hotel was to get a drink from a vending machine in lobby. Which only had 3/5 options available at €1.50 a can. There are supermarkets locally to get drinks etc from.
The loo roll is cheap and nasty. Bathroom towels as previously reviewed are of no quality whatsoever. The cleansing gel is not great.
The lift fits 2 at a time, servicing 7 floors of which it only goes to the 6th, in order to get to the 7th you then have to climb stairs.
Usually in my experience a range of different language tv stations are available. Only one English speaking news channel available.
All in all the hotel met the minimum of our requirements on a city break. It was tired and not very well kept. It won’t be on our return to list.More
- Free Wifi