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1,063
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All reviews the executive lounge great location direct access excellent hotel separate shower business room room was large the main square an upgrade the heart of the city junior suite central location bars and restaurants beautiful city mini bar train station grote markt
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Reviewed 9 August 2018 via mobile

My husband and me stayed here for our trip to Antwerp. I stayed there once before about 6 years ago and loved it. The hotel is about a 20 minute walk from Central Station and the Antwerp Express drop off spot. Staff were all very friendly. The hotel is located in one of the most convenient walking spots in the city. Many restaurants, cafes and shops nearby. I highly recommend staying here if visiting Antwerp.

Stayed: August 2018, travelled as a couple
1  Thank allen b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristien V, Guest Relations Manager at Hilton Antwerp Old Town, responded to this reviewResponded 10 August 2018

Dear Allen,

Thanks for this enthusiastic reporting in relation with your experience at Hilton Antwerp Old Town hotel.
Comments like yours urge us to keep improving our services. We feel grateful when our customers are satisfied with our performance.

As you noticed, our hotel overlooks the city’s historic town square and Belgium’s finest architecture. Moreover, it is an ideal starting point to explore this beautiful city.

Looking forward welcoming you again in the hotel!

Kindest regards,

Kristien Vantvelt

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2018

A wide variety of breakfast items, parking is on site though it is city, not hotel parking, separate shower and tub in the bathrooms, friendly and helpful staff. I always stay at the Hilton Old Town and will continue to do so.

  • Stayed: July 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
1  Thank sgandhi12018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristien V, Guest Relations Manager at Hilton Antwerp Old Town, responded to this reviewResponded 10 August 2018

Dear Sgandhi,

Many thanks for sharing your impressions related to your stay at Hilton Antwerp Old Town hotel.
Allow me to thank you on behalf of the entire team for your kind words.
We have been thrilled to be at your service.

Looking forward for your next stay with us!

Kindest regards,

Kristien Vantvelt

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2018 via mobile

It was a good 15 minutes walk from Antwerp Centraal station. Worth it as hotel is located close to Cathedral right in old town. Hotel was built in a 5-storey historical building (ex department store) - somehow away from traditional chains' long corridors. Staff at check in was not friendly but check out was exceptionally nice. Overall OK

Stayed: August 2018, travelled with friends
Thank NICOLASN850
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristien V, Guest Relations Manager at Hilton Antwerp Old Town, responded to this reviewResponded 10 August 2018

Dear Nicolas,

Thanks for this positive review about us.
We are thrilled to read you appreciated our prominent location in the heart of the old town of Antwerp.
As you noticed, our hotel overlooks the city’s historic town square and Belgium’s finest architecture. Moreover, it is an ideal starting point to explore this beautiful city.

However it saddens us to read that the check in was not friendly. We will take this on board with our Front Office team so he can follow up with his team.

Once again we would like to thank you for your feedback.

Kindest regards,

Kristien Vantvelt

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Reviewed 6 August 2018

My wife and I have just spent three days in the Hilton Antwerp. We were really impressed by the staff in this lovely hotel in the wonderful city of Antwerp. Everyone went out of their way to make our stay enjoyable. The large buffet breakfast sets you up for the day and the rooms are large and very clean.

  • Stayed: August 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
1  Thank james040
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristien V, Guest Relations Manager at Hilton Antwerp Old Town, responded to this reviewResponded 10 August 2018

Dear James,

Thanks for your nice review in relation with your visit to Hilton Antwerp Old Town hotel.

A comment from a satisfied client is a pride and source of motivation for the entire team.
We are thrilled to have filled your expectations. Thanks for alluding to the cleanliness, and variety of the breakfast.

We would be pleased to welcome you back in the near future!

With warmest regards,

Kristien Vantvelt

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Reviewed 6 August 2018

The hotel in Groenplaats, has an impressive art-deco style frontage, behind which sits a modern hotel with excellent facilities. The rooms and bathrooms were clean and spacious. The location is very close to the pre-metro station and the number 4 Tram route, making getting around very easy. Also a very short walk from the Cathedral and the historic streets and squares of old Antwerp.

  • Stayed: August 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Me000111222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristien V, Guest Relations Manager at Hilton Antwerp Old Town, responded to this reviewResponded 10 August 2018

Dear guest,

Thanks for this positive review about us.

We're thrilled to read you appreciated your room and the cleanliness, and ofcourse our prominent location in the heart of the old town of Antwerp!

We are looking forward to welcome you again in the near future.

Kindest regards,

Kristien Vantvelt

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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