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Reviewed 26 March 2017

  • Stayed: March 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with citizenM hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
citizenjuney, Manager at citizenM Rotterdam, responded to this reviewResponded 27 March 2017

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Reviewed 25 March 2017

10 points for location (cannot get any better location in this great city!)
10 points for convenience and comfort
10 points for vibe.

Great place and great hotel. All the mod cons of computers and printers came in really handy when our flight was cancelled.

Design is great.

Only tip for the hotel is better ventilation in the bathroom pods.

Room Tip: get a harbour view room!
  • Stayed: March 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Justin K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
citizenjuney, Manager at citizenM Rotterdam, responded to this reviewResponded 27 March 2017

hi citizen Justin,

wow, 10 points for location, convenience and comfort, and most importantly for vibe. That's a near to perfect score. We are happy you enjoyed your stay!
We do think it is important to have technology, computers and printers available for all our citizens, free of charge. One thing less to worry about when your flights are cancelled or you forgot to bring that important paper to a meeting.
We hope you managed to get another flight and you got home safely.

Warm regards
Rotterdam team

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Reviewed 23 March 2017

The Citizen theme is performed strongly, but this is an excellent and competitive choice in Rotterdam. The staff could not do too much for you. The bed was comfortable, the shower was hot, the room was clean and it was perfect for a single traveler.

  • Stayed: March 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with citizenM hotels
Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
citizenjuney, Manager at citizenM Rotterdam, responded to this reviewResponded 27 March 2017

hi citizen David,

Thanks a lot for the review, happy that you enjoyed your stay. A comfortable XL-bed and a hot shower are very important to use as well, and we are happy to read you enjoyed them.
And did you have a nice cocktail, Gin Tonic, or cold beer in our bar?

We hope to welcome you again soon.
Cheers,
Rotterdam team

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Reviewed 23 March 2017

The rooms in citizenM are not big, in fact they are small. However, everything you need is there and I can't say the size bothered me for a second. The design of the room and hotel is great! You get a feel of quality because of how the rooms are furnished. Loved the simplicity of the operations of the hotel, checking in and out was effortless and quick.

  • Stayed: March 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Wissam A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
citizenjuney, Manager at citizenM Rotterdam, responded to this reviewResponded 27 March 2017

hi citizen Wissam,

Thanks for your nice review.
We actually refer to our rooms as compact. Indeed every centimeter of the room has been thought off, to make it as practical as possible. And by keeping the room compact, we can also keep the price compact. And we know many of our citizens are very busy, so we always strive for a minute check in and check out.
We would love to welcome you back in Rotterdam, or in any of our other hotels in the world.

Warm regards,
Rotterdam team

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Reviewed 23 March 2017

When CitizenM states that it is taking the hotel experience to the next level, they aren't kidding! I love modern and everything about this hotel speaks modern. This hotel is perfect for an individual, couple or close friends who don't care if they share a bed as each room comes with one REALLY LARGE king size bed. Our room, 450, I believe is the room that is in the picture that looks at the large, older hotel across the street. The controls within the room are so fun but I bet could be overwhelming for an older couple that doesn't understand technology.

I loved that the room colors could be adjusted to different moods. The room includes a wide selection of recently current movies (think what you would get on an overseas airplane trip) to select from as well as a number of older "classics." These movies are free. With the touch of a button on the iPad control pad, your room turns into a bedroom movie theater with mood lighting and curtains drawn.

The possible only downside to this room is the minimal privacy you have in the bathroom. Don't get me wrong, you are shielded completely from anyone else in the room by the cool oval shaped room walls as well as a pull curtain if needed, but it still kind of feels like you are going to the bathroom or taking a shower in a public restroom (NOT in looks - the shower itself is amazing - two shower heads one of which is raindrop). But, if you are alone or with someone you are comfortable with (as I'd hope was the case since you'll be sharing a bed), this shouldn't be too much of a problem.

The lobby is amazing as well. It is designed into what is like several different living rooms. You select a living room to hang out in and for most you even have bar service if desired. There are large TVs or fireplaces, books, computers - you name it.

I was very impressed with the safety aspects of this hotel. First, we arrived at Rotterdam Blaak later in the evening. I wasn't exactly sure how I was going to get to the hotel based on the pictures from the maps. We exited what must have been the last part of the platform 1 or 2 and walked up the stairs. Amazing - the sign for the hotel was right in front of me! In addition, there are great eating places all around the hotel/station. It appears that this area has recently been developed - or redeveloped.

I would stay here again in a heartbeat and am anxious to see what other citizenM hotels open up around the world in the next several years. I'm hoping for one in Chicago! If I had the money, I'd invest in an instant. This seems to be perfect for the 20-40ish traveling tourist or business person.

Room Tip: It's great that during check-in, you get to select what type of room you'd like. We went with high floor, harbor view - loved it!
  • Stayed: March 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Gallaghermom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
citizenjuney, Manager at citizenM Rotterdam, responded to this reviewResponded 28 March 2017

hi citizen Gallaghermom,

What a great review, thank you very much for that! You really experienced our beautiful hotel to the max. You would nearly forget to got out and discover the city.
And room 450 indeed has a beautiful view of the old harbor, almost like to photo.
We are spreading our wings in America with a new hotel opening in Bowery New York at the end of this year, and after this in Seattle, LA, San Francisco and Boston as well. And we are also expanding in Europe and Asia the coming years.
The concept, design and locations will all be similar to our hotel in Rotterdam. Fully equipped and modern rooms, amazing design, great bar, and comfortable living rooms.
We hope to see you back soon in our hotel, or any of our other hotels.
Oh and if you win the lottery, we can always use an investor in Chicago or elsewhere.

Warm regards,
Rotterdam team

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